[rpd] [members-discuss] why to me, AFRINIC

[Seun Ojedeji]

Hi,

Like I said this happened few days ago and I notified AfriNIC directly, so
I don't think it's necessarily an issue of whether AfriNIC was actively
aware or not. In some cases, it's the client that notices service issue and
reports such to the provider. That's why support contacts are there.

This should not also be entirely blamed on a software bug, as it could just
be a minor ticketing loop and a newer software version would have still
behaved the same way.

I read a blog sometime ago about airports in France still using windows
3.1, while that is quite extreme, I think just explains how principle of
"if-its-serving don't worry"could help.

Regards

Sent from my Asus Zenfone2
Kindly excuse brevity and typos.
On 20 Nov 2015 13:11, <sm+afrinic at elandsys.com> wrote:

> Hi Paulos,
> At 15:20 19-11-2015, Dr Paulos Nyirenda wrote:
>
>> May be not BUT, as you will see from the mail, it was sent to a long
>> cc-list - which
>> made this message effectively a public message. I would have copied to
>> the long cc-list
>> but preferred an AfrNIC list first. As you must have seen on the list
>> others receive
>> many of these - publicly.
>>
>
> Thanks to Alan for the technical explanation.
>
> The software which caused the problem was deployed in August 2014.  It is
> likely that the problem has happened before but nobody noticed it.  The
> message was sent to over 100 email addresses and to contacts in different
> companies and different countries.  If it wasn't for your email AfriNIC
> would neither be aware that there is a bug in its software nor would it be
> aware that nobody noticed the problem before now.
>
> Regards,
> S. Moonesamy
>
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> RPD at afrinic.net
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>
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