[Community-Discuss] Cotonou Meeting (off-topic)

Alan Barrett alan.barrett at afrinic.net
Mon Jun 25 07:08:37 UTC 2018



> On 25 Jun 2018, at 10:37, Saul Stein <saul at enetworks.co.za> wrote:
> 
> Hi SM, 
> Here is a ticket from another ISP:
> 
> Ticket:  #437176 
> 
> Applied on the 15/08/2016, only received the invoice for the allocation on
> 09/09/2016 and received the allocation on 12/09/2019  
> i.e 29 days from date of application to actually receiving the allocation.
> 
> All this just to add a /19 to our other allocation of a /22.

Thank you, Saul.  This sort of detail is useful.

I checked the ticket, and found that the longest response time from AFRINIC was 4 working days.  That does not meet our “Service Level Commitment” of 2 working days.

Alan Barrett




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