[rpd] Abuse Contact Policy

[Alan Levin]

Hi,

I am so surprised at this discussion. All the three points below.

In the ISPA Industry Representative Body - in order to be provided limited
liability by law - we have this as a requirement, that all abuse emails are
read by humans.

We respond to all legitimate abuse reports. Since we all wish to keep our
networks safe and secure.

We also compete because the ISPA runs a test on us. They send us abuse
emails randomly more than once a year, that have to be read and responded
to by a human.

I am similarly surprised at how fast the top 10 are. I think they all
respond in under a few minutes. The first guys are under 20 seconds I think.

It's become like a competition.

This seems like the opposite extreme.

Sincerely

Alan




On Thu, Sep 17, 2020 at 12:19 PM Marius Andioc via RPD <rpd at afrinic.net>
wrote:


> Hello everyone,

>

> I would like to highlight again how vague the term abuse is. A way of

> improving it, assuming it was a useful policy in the first place would be

> to at least provide a mechanism helping definitions of abuses: for instance

> an abuse being a use of resource unauthorized by its network (just an

> example), here, the principles of abuse would be clearly stated and there

> would be guidance about how to interpret abuses.

>

> Best regards,

>

> Marius

>

> Le 17 sept. 2020 18:44, Precious Paul <preciousq43 at gmail.com> a écrit :

>

> As mentioned in the above points the resources poured into this new

> version of the policy  would most likely lead to a huge waste of resources,

> which could and should be used at other policies and parts of the

> organization

>

> Best Regards,

> Precious Paul.

>

>

> On Thu, Sep 17, 2020, 1:19 AM lucilla fornaro <

> lucillafornarosawamoto at gmail.com> wrote:

>

> Dear all,

>

> I have some concerns about the “Abuse Contact Policy”.

> First of all, it does not offer a specific and regulated description of

> the term “abuse”  and this opens the door to potentially bigger problems: a

> surplus of reports, discrimination/legal issues, and a waste of resources.

> Around the world, we can perceive what abuse is in very different ways.

>

> Afrinic is not entitled to force members to report abuses and most

> importantly, this proposal does not represent Afrinic’s purpose.

>

> I, therefore, oppose this policy.

>

> Thank you,

>

> Lucilla

>

>

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