[Community-Discuss] Cotonou Meeting (off-topic)

Alan Barrett alan.barrett at afrinic.net
Tue Jun 26 08:42:49 UTC 2018



> On 26 Jun 2018, at 11:21, Saul Stein <saul at enetworks.co.za> wrote:
> 
> So here are 3 tickets confirming what Andrew is going on about. 

I certainly recognise that we don't always keep to our service level commitment.

> Please can we get commitments by when the ticket system will be modified
> to be to provide management overview and insight or a new system spec’d

We specified such a system last year, and started implementing it earlier this year.  I can’t give a commitment for when it will be finished, but the target is for late Q3 2018.

Alan Barrett


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