[Community-Discuss] Cotonou Meeting (off-topic)

William Ametozion wametozion at gmail.com
Thu Jun 21 17:31:53 UTC 2018

Hi Saul,

> As mentioned, some gave up and went to RIPE - they won't have kept their
ticket numbers...

Since there is a precedence that some South African ISPs are going to RIPE,
why not encourage your friend Andrew Alston to follow their example and
join RIPE and stop being disruptive in AfriNIC Community?

William A.
On Jun 21, 2018 13:19, "Saul Stein" <saul at enetworks.co.za> wrote:

> Dear SM,
> This should all be in your ticketing system. Any respectable ticketing
> system should be able to report on calls that have taken longer than 3
> days to resolve.
> I could ask the South African ISPs to produce this list, however, and this
> is becoming the issue, what's the point? We, as a membership base have
> been complaining about this on the lists for some time and at the AGMMs.
> People don't have the time to document every little thing that happens -
> it takes time away from them doing what they need to do to make the
> companies they work for functional.
> As mentioned, some gave up and went to RIPE - they won't have kept their
> ticket numbers...
> Saul
> -----Original Message-----
> From: S Moonesamy [mailto:sm+afrinic at elandsys.com]
> Sent: 21 June 2018 02:21 PM
> To: Saul Stein <saul at enetworks.co.za>; community-discuss at afrinic.net
> Subject: RE: [Community-Discuss] Cotonou Meeting (off-topic)
> Hi Saul,
> At 03:44 AM 21-06-2018, Saul Stein wrote:
> >Every ISP that I have spoken to complains about the service levels to
> >the point that one or two actually got space from RIPE.
> Can you please get me the ticket numbers, the dates of the complaints and
> the dates the complaints were resolved (if applicable)?
> Regards,
> S. Moonesamy
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