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<p><b id="docs-internal-guid-e1330ded-7fff-335e-a2b4-d1f976c28c1b"
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<p dir="ltr" style="line-height: 1.38; text-align: justify;
margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Dear PDWG</span></p>
<p dir="ltr" style="line-height: 1.38; text-align: justify;
margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">
We refer to the appeal that has been lodged against the decision of the AFRINIC PDWG Co-Chairs in respect of the policy proposal bearing the name ‘Abuse Contact Policy Update’ and ID [AFPUB-2018-GEN-001-DRAFT07].</span></p>
<p dir="ltr" style="line-height: 1.38; text-align: justify;
margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">
In order to allow the Appeal Committee to perform its duty without any influence from discussions being held on the present mailing list, we consider it appropriate to suspend all deliberations on this draft policy proposal pending the outcome of the appeal.</span></p>
<p dir="ltr" style="line-height: 1.38; text-align: justify;
margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">
Regards,</span></p>
<p dir="ltr" style="line-height: 1.38; text-align: justify;
margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Vincent Ngundi & Darwin Da Costa</span></p>
<p dir="ltr" style="line-height: 1.38; text-align: justify;
margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">AFRINIC PDWG CO-CHAIRS</span></p>
</b><br>
</p>
<div class="moz-cite-prefix">On 08/06/2021 17:04, PDWG Chair wrote:<br>
</div>
<blockquote type="cite"
cite="mid:d4493927-3bd7-21fe-d31e-287f0b9e47ae@afrinic.net">
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<p>Dear PDWG,</p>
<p>Following the commencement of the Last Call period on 5th June
2021, we have noted some concerns that have been raised by some
members of the PDWG. As Co-Chairs, and following a review and
analysis of the responses, we have concluded that all the
concerns raised have been adequately addressed by either the
author of this policy proposal, or by other members of the PDWG.</p>
<p>We therefore encourage participants to engage in, and pursue,
any editorial changes to the policy proposal as well as any
contentious issues that are objective and founded on proper
justifications.</p>
<p>We also remind the community to adhere to the AfriNIC Code of
Conduct (<a class="moz-txt-link-freetext"
href="https://www.afrinic.net/code" moz-do-not-send="true">https://www.afrinic.net/code</a>)
in order to ensure that our deliberations remain professional,
respectful and appropriate at all times.</p>
<p>Finally, we wish to inform the PDWG that the Last Call period
closes on 19th June 2021 at 2359UTC.</p>
Regards,<br>
Vincent Ngundi & Darwin Da Costa<br>
AFRINIC PDWG CO-Chairs<br>
<br>
<div class="moz-cite-prefix">On 08/06/2021 13:29, JORDI PALET
MARTINEZ via RPD wrote:<br>
</div>
<blockquote type="cite"
cite="mid:109521AD-C9CA-4849-84A0-B2C6BB3FA0AE@consulintel.es">
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<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US">Hi Mimi,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US">Can you justify why is poorly placed?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US">AFRINIC existing abuse policy is not
mandatory, and it has been demonstrated by staff provided
data, that, as a consequence, it doesn’t work.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US">The proposal also allow multiple channels, is
not stating that you don’t have further data such as phone
or whatever, it is just mandating to have at least email.
So, the “two-channels” that you mention are still
possible.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US">Personal data is not allowed in Mauritius, so
all the channels must take that in consideration, and the
proposal allows that.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US">It is simple and in fact, there are
open-source tools, such as fail2ban, that can handle the
automation and provide multiple channels automatically.
For example, you could call up to send an automated
response in first place that explains the one submitting
the report that you handle automatically (and consequently
much faster) cases submitted according to a standard
format such as X-ARF/RFC5965/RFC6650. Then you can try to
parse the data if other formats are used and if that’s not
possible, an alternative automated email could tell the
reporter that a manual handling is required and create a
ticket, contact him by email or other channels, etc.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US">Note that all this is something that each
network can freely decide (so internal operational
details), and still comply with the proposal and
definitively will help all the parties, but all that need
a framework, as set by this proposal, to ensure that the
email is working.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:black" lang="EN-US">And,
no it doesn’t create a duplicate CPM content, because
basically the one that we have is not useful at all, so
we need to improve it.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:black" lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:black" lang="EN-US">The
basis of the PDP is to evolve as we learn. If we try to
use the excuse of “we already have something in the CPM
for that”, then we will never have a better CPM and
learnings along the time will be wasted.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:black" lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:black" lang="EN-US">Regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:12.0pt;color:black;mso-fareast-language:EN-US"
lang="EN-US">Jordi<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:12.0pt;color:black;mso-fareast-language:EN-US"
lang="EN-US">@jordipalet<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:12.0pt;color:black;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<div>
<div>
<p class="MsoNormal" style="margin-left:35.4pt">El 7/6/21
23:43, "Mimi dy" <<a href="mailto:dym5328@gmail.com"
moz-do-not-send="true">dym5328@gmail.com</a>>
escribió:<o:p></o:p></p>
</div>
</div>
<div>
<p class="MsoNormal" style="margin-left:35.4pt"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal"
style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:35.4pt;text-align:justify;line-height:106%"><span
style="color:black" lang="EN-IN">Hi everyone,</span><o:p></o:p></p>
<p class="MsoNormal"
style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:35.4pt;text-align:justify;line-height:106%"><span
style="color:black" lang="EN-IN">Since the PDWG
co-chairs announced the official start of the last call
period for the <b>Abuse Contact Policy, </b>I find it
essential to call out the community, so they become
aware of the limitations of the proposed policy, which
unfortunately, reached rough consensus.</span><o:p></o:p></p>
<p class="MsoNormal"
style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:35.4pt;text-align:justify;line-height:106%"><span
style="color:black" lang="EN-IN">To some extent, some
people might think that the proposed policy makes sense
and can see potential in improving the service quality
of AFRINIC, by providing functional abuse-c information,
increasing accountability among resource-holders,
offering an appropriate platform/ contact for
complainants to submit their complaints and reducing the
related expenditure. Nonetheless, I simply do not agree
with it, why? Because its pillars are poorly placed, and
more importantly, AFRINIC’s existing abuse contact
information policy is sufficient and very well-designed.
To emphasize and clarify my point of view, the existence
of two channels or abuse contacts is highly efficient.
The automated mailbox can manage recurrent and frequent
complaints, by providing automatic solutions and direct
answers already incorporated in their database. On the
other hand, the personal communication contact can
handle much more complex complaints, requiring human
intervention to suggest solutions or further actions.
Consequently, I am convinced that both channels are of
extreme necessity in handling abuse complaints and
providing victims with diverse ways to deal with
unfortunate situations. Also, we cannot deny that it
saves AFRINIC’s efforts trying to create an abuse-c
attribute all over again, and it prevents the members’
from wasting precious time developing useless policies,
that are only a duplicate of the CPM policies, and
initiating the long procedures of approval and
ratification.</span><o:p></o:p></p>
<p class="MsoNormal"
style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:35.4pt;text-align:justify;line-height:106%"><span
style="color:black" lang="EN-IN">I wish that, during
this last call period, more members will contest the
rough consensus that this policy reached, based on what
I logically maintained above.</span><o:p></o:p></p>
<p class="MsoNormal"
style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:35.4pt;text-align:justify;line-height:106%"><o:p> </o:p></p>
<p class="MsoNormal"
style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:35.4pt;text-align:justify;line-height:106%"><span
style="color:black">Warmly.</span><o:p></o:p></p>
</div>
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