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<p>Dear PDWG,</p>
<p>Following the commencement of the Last Call period on 5th June
2021, we have noted some concerns that have been raised by some
members of the PDWG. As Co-Chairs, and following a review and
analysis of the responses, we have concluded that all the concerns
raised have been adequately addressed by either the author of this
policy proposal, or by other members of the PDWG.</p>
<p>We therefore encourage participants to engage in, and pursue, any
editorial changes to the policy proposal as well as any
contentious issues that are objective and founded on proper
justifications.</p>
<p>We also remind the community to adhere to the AfriNIC Code of
Conduct (<a class="moz-txt-link-freetext"
href="https://www.afrinic.net/code">https://www.afrinic.net/code</a>)
in order to ensure that our deliberations remain professional,
respectful and appropriate at all times.</p>
<p>Finally, we wish to inform the PDWG that the Last Call period
closes on 19th June 2021 at 2359UTC.</p>
Regards,<br>
Vincent Ngundi & Darwin Da Costa<br>
AFRINIC PDWG CO-Chairs<br>
<br>
<div class="moz-cite-prefix">On 08/06/2021 13:29, JORDI PALET
MARTINEZ via RPD wrote:<br>
</div>
<blockquote type="cite"
cite="mid:109521AD-C9CA-4849-84A0-B2C6BB3FA0AE@consulintel.es">
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<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US">Hi Mimi,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US">Can you justify why is poorly placed?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US">AFRINIC existing abuse policy is not mandatory,
and it has been demonstrated by staff provided data, that,
as a consequence, it doesn’t work.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US">The proposal also allow multiple channels, is
not stating that you don’t have further data such as phone
or whatever, it is just mandating to have at least email.
So, the “two-channels” that you mention are still possible.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US">Personal data is not allowed in Mauritius, so
all the channels must take that in consideration, and the
proposal allows that.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US">It is simple and in fact, there are open-source
tools, such as fail2ban, that can handle the automation and
provide multiple channels automatically. For example, you
could call up to send an automated response in first place
that explains the one submitting the report that you handle
automatically (and consequently much faster) cases submitted
according to a standard format such as
X-ARF/RFC5965/RFC6650. Then you can try to parse the data if
other formats are used and if that’s not possible, an
alternative automated email could tell the reporter that a
manual handling is required and create a ticket, contact him
by email or other channels, etc.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US">Note that all this is something that each
network can freely decide (so internal operational details),
and still comply with the proposal and definitively will
help all the parties, but all that need a framework, as set
by this proposal, to ensure that the email is working.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:black" lang="EN-US">And, no
it doesn’t create a duplicate CPM content, because
basically the one that we have is not useful at all, so we
need to improve it.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:black" lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:black" lang="EN-US">The
basis of the PDP is to evolve as we learn. If we try to
use the excuse of “we already have something in the CPM
for that”, then we will never have a better CPM and
learnings along the time will be wasted.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:black" lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:black" lang="EN-US">Regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:12.0pt;color:black;mso-fareast-language:EN-US"
lang="EN-US">Jordi<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:12.0pt;color:black;mso-fareast-language:EN-US"
lang="EN-US">@jordipalet<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:12.0pt;color:black;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<div>
<div>
<p class="MsoNormal" style="margin-left:35.4pt">El 7/6/21
23:43, "Mimi dy" <<a href="mailto:dym5328@gmail.com"
moz-do-not-send="true">dym5328@gmail.com</a>>
escribió:<o:p></o:p></p>
</div>
</div>
<div>
<p class="MsoNormal" style="margin-left:35.4pt"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal"
style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:35.4pt;text-align:justify;line-height:106%"><span
style="color:black" lang="EN-IN">Hi everyone,</span><o:p></o:p></p>
<p class="MsoNormal"
style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:35.4pt;text-align:justify;line-height:106%"><span
style="color:black" lang="EN-IN">Since the PDWG co-chairs
announced the official start of the last call period for
the <b>Abuse Contact Policy, </b>I find it essential to
call out the community, so they become aware of the
limitations of the proposed policy, which unfortunately,
reached rough consensus.</span><o:p></o:p></p>
<p class="MsoNormal"
style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:35.4pt;text-align:justify;line-height:106%"><span
style="color:black" lang="EN-IN">To some extent, some
people might think that the proposed policy makes sense
and can see potential in improving the service quality of
AFRINIC, by providing functional abuse-c information,
increasing accountability among resource-holders, offering
an appropriate platform/ contact for complainants to
submit their complaints and reducing the related
expenditure. Nonetheless, I simply do not agree with it,
why? Because its pillars are poorly placed, and more
importantly, AFRINIC’s existing abuse contact information
policy is sufficient and very well-designed. To emphasize
and clarify my point of view, the existence of two
channels or abuse contacts is highly efficient. The
automated mailbox can manage recurrent and frequent
complaints, by providing automatic solutions and direct
answers already incorporated in their database. On the
other hand, the personal communication contact can handle
much more complex complaints, requiring human intervention
to suggest solutions or further actions. Consequently, I
am convinced that both channels are of extreme necessity
in handling abuse complaints and providing victims with
diverse ways to deal with unfortunate situations. Also, we
cannot deny that it saves AFRINIC’s efforts trying to
create an abuse-c attribute all over again, and it
prevents the members’ from wasting precious time
developing useless policies, that are only a duplicate of
the CPM policies, and initiating the long procedures of
approval and ratification.</span><o:p></o:p></p>
<p class="MsoNormal"
style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:35.4pt;text-align:justify;line-height:106%"><span
style="color:black" lang="EN-IN">I wish that, during this
last call period, more members will contest the rough
consensus that this policy reached, based on what I
logically maintained above.</span><o:p></o:p></p>
<p class="MsoNormal"
style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:35.4pt;text-align:justify;line-height:106%"><o:p> </o:p></p>
<p class="MsoNormal"
style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:35.4pt;text-align:justify;line-height:106%"><span
style="color:black">Warmly.</span><o:p></o:p></p>
</div>
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