<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><div>Perhaps this could help improve that conversation:</div><div><br></div><blockquote type="cite">Dear other data center customer,<div><br></div><div>We would be very happy to host your servers in our datacenter or provide you with the server resources you require. All of our servers and network connections support full native dual-stack IPv4 and IPv6 and all of our backbone network and peering locations are also full dual stack.</div><div><br></div><div>IPv6 is an official protocol and is widely supported. We are happy to help lead in that support and welcome your business.</div><div><br></div><div>A. Concerned Staffer</div><div>Better Hosting Company</div></blockquote><div><br></div><div></div><blockquote type="cite"><div></div></blockquote><blockquote type="cite"><blockquote type="cite"><div>Customer</div><div>Hello,</div><div><br></div><div>Since I am no longer able to reach the entire internet, but only the old internet using your services, I will be moving my application out of</div><div>your datacenter and onto a platform that can provide me complete dual-stack connectivity. It is my belief that your failure to maintain adequate</div><div>connectivity to the entire modern internet is a material adverse breech of the services promised and therefore, I consider you have voided</div><div>any obligation to my contract term. Please consider this a 30 day notice of my intent to vacate your datacenter due to this breech.</div><div><br></div><div>Thanks</div></blockquote></blockquote><div><br></div><div>I'll leave the rest of the conversation to your imagination.</div><div><br></div><div>Though I don't know specific names of any such companies in Africa, I would hope that they do exist. Globally, I can point to:</div><div><br></div><div><span class="Apple-tab-span" style="white-space:pre"> </span>Hurricane Electric</div><div><span class="Apple-tab-span" style="white-space: pre;"> </span>Linode</div><div><span class="Apple-tab-span" style="white-space:pre"> </span>SoftLayer</div><div><br></div><div>As prominently supporting IPv6 in their datacenters and hosting products. I'm sure there are others, but these are the ones I know directly are definitely supporting IPv6.</div><div><br></div><div>Apologies if anyone thinks this is a commercial announcement. It is not intended as such. It is intended to help inform the community so that they can vote with their Franks/Dinars/Dollars/Rupies/etc. and their feet.</div><div><br></div><div>Owen</div><div><br></div><div><br><div><div>On Jun 15, 2014, at 12:29 , Seun Ojedeji <<a href="mailto:seun.ojedeji@gmail.com">seun.ojedeji@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div dir="ltr"><div>Hi,<br><br></div><div>Below is a typical interaction with a well known hosting provider. <br><br></div><div>Cheers!<br></div><div> </div><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote">
Customer<br>Hello,<br>
<br>
I like to know if you now support v6 as i want my server to be reachable on ipv6 address<br>
<br>
Thanks<br clear="all"></blockquote><div> </div><div>Response:<br><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote">Hello Seun,<br>
<br>
Thank you for contacting "provider" HelpDesk.<br>
<br>
All of our servers are IPv6 ready however almost all of the servers,
routers, network carriers etc. still use IPv4 and we also currently use
IPv4. As soon as IPv6 protocol is launched globally we will also switch
our networks to use IPv6.<br>
<br>
Best Regards,<br></blockquote><div> </div></div><div>Customer<br><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote">Hello "support",<br>
<br>
Why switch, why not run dual stack. There are increasing number of
provider offering v6 and i think "provider" should talk to their
upstream provider to do the same ASAP!<br>
<br>
Thanks</blockquote><div> </div></div><div>Response<br><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote">I am afraid that at the moment we do not support such dual stack and we
provide IPv4 only. As soon as IPv6 becomes an official protocol we will
switch to it immediately.<br>
<br>
Best Regards,</blockquote><div> </div></div><div>Customer<br><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote">Hello "support",<br>
<br>
I don't understand what you mean by v6 becoming official protocol? there
are several RFC on v6 and several networks running v6. How much
official does it need to be before "provider" start running it. What
makes it official by the way?<br>
<br>
Regards</blockquote><div> </div><div>response:<br><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote">Seun,<br>
<br>
I spoke with our administrators and they told me that they can try to
setup IPv6 address on yuor server. I am forwarding the case to our
system administrators. Please allow them some time to check the case and
try to setup IPv6 address. <br>
<br>
We will post an reply as soon as we have more information.<br>
<br>
Best Regards, <br></blockquote><div> </div><div>customer:<br><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote">Hello "support",<br>
<br>
Thanks and please take note that i am not switching to v6, i want my server to be accessible on both v4 and v6<br>
<br>
Regards <br></blockquote><div> </div><div>response:<br><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote">Our datacented is in the process of implementing IPv6 but the project is
still ongoing and they can not provide an ETA for the completion. We
can not currently provide IPv6 connectivity to your server. <br>
<br>
If you need any further assistance, please, do not hesitate to contact
us again by posting a new ticket in the appropriate Help Desk category.<br>
<br>
Best Regards, <br></blockquote><div> </div><div>customer:<br><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote">Hello "support1",<br>
<br>
I am not sure i understand this response. "support" had indicated that
they may be able to provide me v6 connection. Now you are saying you
can't? kindly note that we have a dedicated server with you. I don't see
the reason why "provider" cannot ensure that our content is accessed on
both v4 and v6 network.<br>
<br>
Regards <br></blockquote><div> </div><div>response:<br><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote">The key here is in the "may" that "support" wrote. He checked the case
with our system administrators and they discussed it with the datacenter
technicials. The reason why we can not provide IPv6 connectivity, even
though you are on a Dedicated server is that the entire network
infrastructure should allow IPv6 throughput. As I explained, the
datacenter is working on such a project but they can not provide an ETA
for it. <br>
<br>
Best Regards, <br></blockquote><div><br></div><div> Cheers!</div></div></div></div></div></div></div><div>-- <br><div dir="ltr">------------------------------------------------------------------------<br><font color="#888888"><blockquote style="margin:0pt 0pt 0pt 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex;font-family:garamond,serif">
<i><span style="color:rgb(0,102,0)">Seun Ojedeji,<br style="color:rgb(0,102,0)"></span><span style="color:rgb(0,102,0)">Federal University Oye-Ekiti<br style="color:rgb(0,102,0)"></span><span style="color:rgb(0,102,0)">web: </span><a href="http://www.fuoye.edu.ng/" target="_blank">http://www.fuoye.edu.ng</a><br>
<span style="color:rgb(0,102,0)"></span><span style="color:rgb(0,102,0)">Mobile: <a value="+2348035233535">+2348035233535</a></span><span style="color:rgb(0,102,0)"></span><br></i><i><span style="color:rgb(0,102,0)">alt email:<a href="http://goog_1872880453/" target="_blank"> </a><a href="mailto:seun.ojedeji@fuoye.edu.ng" target="_blank">seun.ojedeji@fuoye.edu.ng</a></span></i><br>
<br><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">The key to understanding is humility - my view !<br></blockquote></blockquote></font><br></div>
</div></div>
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