[AfriNIC-rpd] SLA (was: rpd Digest, Vol 60, Issue 5)

[SM]

Hi Rajabu,
At 09:19 13-09-2011, rajabu kitindi wrote:
>I would also like to add two new sections, which will address SLA 
>issue, at this point SLA will be very critical as we LRI and end 
>users will need to plan on utilization of IP addresses. I had such 
>experience that responses to email took very long time also it too 
>me long time get new blocks, so if I have only 10% of IP addresses 
>remain, I don't know how long will this amount sustain my 
>operations, if it takes very long to get new addresses, I might 
>finish this 10% before I get new block. So I think Policy should 
>address that, so summary new sections should look like

A SLA may be important.  It does not make sense to add one if there 
aren't any mechanisms to make it work.  I don't know whether you are 
aware of Section 5.5 of the PDP.  There was a Last Call for a policy 
proposal which ended on 4 April, 2011.  It has been more than six 
months and the policy is still awaiting implementation.  The Board 
did not requested any waiver.

>Section 4: Should specify time period for LRI or End user to get 
>response when they make first request to Afrinic
>
>Section 4.1: This should specify how long will it take for LRIs and 
>End user to get additional IPv4 from the day they submit all 
>utilization evidences

There has been a call for comments on this mailing list about the 
draft AfriNIC Registration Service Agreement.  Nobody responded.

Regards,
-sm