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<p class="MsoNormal"><span style="color:#1F497D">Can someone please forward or bring to the attention of Radha the details of the email below. I was just speaking with her. This information below tells us that the Airtel request of 27 September to action the
reverse DNS lookup service has not worked. Perhaps the Host Master at Afrinic can also look into this. I am copying my main contact at Airtel who supports my attempts at direct intervention in this matter.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Best wishes<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><i><span style="color:#1F497D;mso-fareast-language:KO">Wadih Hanna</span></i><span style="font-size:12.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">Director,</span><span style="font-size:9.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">GCC Resorts Limited<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">The Galleria
</span><span style="font-size:9.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">Gold Coast City</span><span style="font-size:9.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">Gamel Abdul Nasser Avenue</span><span style="font-size:9.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">Accra</span><span style="font-size:9.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">T:+44 1628 486 067<o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:9.0pt;color:blue;mso-fareast-language:KO">Whanna@accragalleria.com</span></u><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D"><img width="736" height="164" id="_x0000_i1074" src="cid:image002.png@01D45B0A.C6F78DA0" alt="The Galleria Logo"></span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error
please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately
by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information
is strictly prohibited.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">GCC Resorts Limited is registered in the Republic of Ghana under company number CS713182015 and its registered office is Plot 68/9 and 18 High Industrial area, Tema, Ghana</span><span style="color:#1F497D">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b>From:</b> Wadih Hanna <br>
<b>Sent:</b> 03 October 2018 07:53<br>
<b>To:</b> 'Stanley Popiir Kumbol' <stanley.kumbol@airteltigo.com.gh><br>
<b>Cc:</b> 'Nirupama Shankar' <Nirupama.Shankar@kempinski.com>; Dorinda Sowah <Dorinda.Sowah@airteltigo.com.gh>; 'Khaled Koro' <khaled.koro@kempinski.com>; Louisa Kwawukume <Louisa.Kwawukume@airteltigo.com.gh>; Mary Awuah <Mary.Awuah@airteltigo.com.gh>; Adam
Combrinck <combrincka@termesconsult.com><br>
<b>Subject:</b> RE: Configuration<br>
<b>Importance:</b> High<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Good morning Stanley,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">As Adam confirmed yesterday GCC has done its bit. What remains as evidenced from the image below is that your request to AFRINIC for the reverse DNS lookup to be provided has not yet resulted in what we need.
Take a look at the first two lines of the report in the image below which says it all. What can you do to expedite action on this request please? Clearly something is not working and we are caught in the middle. I am willing to intervene directly with AFRINIC
but they will need Airtel to permit me to do so. On the promise that Airtel will be with us every step of the way I am asking for effective intervention please.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><img width="1722" height="859" id="_x0000_i1025" src="cid:image001.png@01D45AEB.F9934660"><o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:KO"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="color:#1F497D;mso-fareast-language:KO">Wadih Hanna</span></i><span style="font-size:12.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">Director,</span><span style="font-size:9.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">GCC Resorts Limited<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">The Galleria
</span><span style="font-size:9.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">Gold Coast City</span><span style="font-size:9.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">Gamel Abdul Nasser Avenue</span><span style="font-size:9.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">Accra</span><span style="font-size:9.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">T:+44 1628 486 067<o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:9.0pt;color:blue;mso-fareast-language:KO"><a href="mailto:Whanna@accragalleria.com">Whanna@accragalleria.com</a></span></u><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D"><img border="0" width="736" height="164" id="_x0000_i1026" src="cid:image003.png@01D45AEE.1F9F0AE0" alt="The Galleria Logo"></span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error
please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately
by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information
is strictly prohibited.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">GCC Resorts Limited is registered in the Republic of Ghana under company number CS713182015 and its registered office is Plot 68/9 and 18 High Industrial area, Tema, Ghana</span><span style="color:#1F497D">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b>From:</b> Stanley Popiir Kumbol [<a href="mailto:stanley.kumbol@airteltigo.com.gh">mailto:stanley.kumbol@airteltigo.com.gh</a>]
<br>
<b>Sent:</b> 02 October 2018 12:00<br>
<b>To:</b> Wadih Hanna <<a href="mailto:whanna@accragalleria.com">whanna@accragalleria.com</a>><br>
<b>Cc:</b> 'Nirupama Shankar' <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>>; Dorinda Sowah <<a href="mailto:Dorinda.Sowah@airteltigo.com.gh">Dorinda.Sowah@airteltigo.com.gh</a>>; 'Khaled Koro' <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>>;
Louisa Kwawukume <<a href="mailto:Louisa.Kwawukume@airteltigo.com.gh">Louisa.Kwawukume@airteltigo.com.gh</a>>; Mary Awuah <<a href="mailto:Mary.Awuah@airteltigo.com.gh">Mary.Awuah@airteltigo.com.gh</a>>; Adam Combrinck <<a href="mailto:combrincka@termesconsult.com">combrincka@termesconsult.com</a>><br>
<b>Subject:</b> RE: Configuration<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D">Hello Wadih,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D">As stated in my mail earlier, we have implemented the reverse DNS delegation on the Afrinic portal however the PTR record needs to be created on the Authoritative DNS server for the two domains on
GoDaddy otherwise it would not work. Kindly confirm if this has been done.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><b><span style="font-family:"Bookman Old Style",serif;color:black;mso-fareast-language:EN-GB">Kind Regards….</span></b><span style="font-size:9.0pt;color:#17365D;mso-fareast-language:EN-GB">
</span><span lang="EN-GB" style="font-size:9.0pt;color:#17365D;mso-fareast-language:EN-GB"><img border="0" width="41" height="41" id="_x0000_i1027" src="cid:image006.gif@01D45AEB.F9934660" alt="Description: cid:image003.png@01CD94CE.5B8C2F20"></span><span style="font-size:9.0pt;color:#17365D;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#17365D;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#17365D;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black;mso-fareast-language:EN-GB">Stanley Popiir Kumbol | Enterprise Director - Technology | Airtel Ghana Limited (trading as AirtelTigo)<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black;mso-fareast-language:EN-GB">Ghana M: (+233) 266000270 | Ghana O: (+233307000000) Ext 6270|
<a href="http://www.airteltigo.com.gh|">http://www.airteltigo.com.gh|</a></span></b><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:#E23136;mso-fareast-language:EN-GB"> <o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black;mso-fareast-language:EN-GB">Millicom Place, Barnes Road, PMB-TUC, Accra, Ghana<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D;mso-fareast-language:EN-GB"><img border="0" width="251" height="67" id="_x0000_i1028" src="cid:image007.png@01D45AEB.F9934660" alt="AirtelTigo"></span><span style="color:#1F497D;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b>From:</b> Wadih Hanna <<a href="mailto:whanna@accragalleria.com">whanna@accragalleria.com</a>>
<br>
<b>Sent:</b> Monday, October 01, 2018 7:15 AM<br>
<b>To:</b> Stanley Popiir Kumbol <<a href="mailto:stanley.kumbol@airteltigo.com.gh">stanley.kumbol@airteltigo.com.gh</a>><br>
<b>Cc:</b> 'Nirupama Shankar' <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>>; Dorinda Sowah <<a href="mailto:Dorinda.Sowah@airteltigo.com.gh">Dorinda.Sowah@airteltigo.com.gh</a>>; 'Khaled Koro' <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>>;
Louisa Kwawukume <<a href="mailto:Louisa.Kwawukume@airteltigo.com.gh">Louisa.Kwawukume@airteltigo.com.gh</a>>; Mary Awuah <<a href="mailto:Mary.Awuah@airteltigo.com.gh">Mary.Awuah@airteltigo.com.gh</a>>; Adam Combrinck <<a href="mailto:combrincka@termesconsult.com">combrincka@termesconsult.com</a>><br>
<b>Subject:</b> RE: Configuration<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Good morning Stanley,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">As of yesterday evening 18:00 UK time the reverse IP lookup had not been activated. Is it possible to have Afrinic expedite this process please?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Best wishes<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><i><span style="color:#1F497D;mso-fareast-language:KO">Wadih Hanna</span></i><span style="font-size:12.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">Director,</span><span style="font-size:9.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">GCC Resorts Limited<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">The Galleria
</span><span style="font-size:9.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">Gold Coast City</span><span style="font-size:9.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">Gamel Abdul Nasser Avenue</span><span style="font-size:9.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">Accra</span><span style="font-size:9.0pt;font-family:"Gulim",serif;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">T:+44 1628 486 067<o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:9.0pt;color:blue;mso-fareast-language:KO"><a href="mailto:Whanna@accragalleria.com">Whanna@accragalleria.com</a></span></u><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D"><img border="0" width="736" height="164" id="_x0000_i1029" src="cid:image008.png@01D45AEB.F9934660" alt="The Galleria Logo"></span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error
please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately
by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information
is strictly prohibited.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">GCC Resorts Limited is registered in the Republic of Ghana under company number CS713182015 and its registered office is Plot 68/9 and 18 High Industrial area, Tema, Ghana</span><span style="color:#1F497D">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b>From:</b> Stanley Popiir Kumbol [<a href="mailto:stanley.kumbol@airteltigo.com.gh">mailto:stanley.kumbol@airteltigo.com.gh</a>]
<br>
<b>Sent:</b> 28 September 2018 12:42<br>
<b>To:</b> Adam Combrinck <<a href="mailto:combrincka@termesconsult.com">combrincka@termesconsult.com</a>>; Wadih Hanna <<a href="mailto:whanna@accragalleria.com">whanna@accragalleria.com</a>><br>
<b>Cc:</b> 'Nirupama Shankar' <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>>; Dorinda Sowah <<a href="mailto:Dorinda.Sowah@airteltigo.com.gh">Dorinda.Sowah@airteltigo.com.gh</a>>; 'Khaled Koro' <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>>;
Louisa Kwawukume <<a href="mailto:Louisa.Kwawukume@airteltigo.com.gh">Louisa.Kwawukume@airteltigo.com.gh</a>><br>
<b>Subject:</b> RE: Configuration<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello Adam,<o:p></o:p></p>
<p class="MsoNormal">This has been done, see snapshot below.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="1536" height="864" id="_x0000_i1030" src="cid:image009.jpg@01D45AEB.F9934660"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><b><span style="font-family:"Bookman Old Style",serif;color:black;mso-fareast-language:EN-GB">Kind Regards….</span></b><span style="font-size:9.0pt;color:#17365D;mso-fareast-language:EN-GB">
</span><span lang="EN-GB" style="font-size:9.0pt;color:#17365D;mso-fareast-language:EN-GB"><img border="0" width="41" height="41" id="_x0000_i1031" src="cid:image006.gif@01D45AEB.F9934660" alt="Description: cid:image003.png@01CD94CE.5B8C2F20"></span><span style="font-size:9.0pt;color:#17365D;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#17365D;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#17365D;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black;mso-fareast-language:EN-GB">Stanley Popiir Kumbol | Enterprise Director - Technology | Airtel Ghana Limited (trading as AirtelTigo)<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black;mso-fareast-language:EN-GB">Ghana M: (+233) 266000270 | Ghana O: (+233307000000) Ext 6270|
<a href="http://www.airteltigo.com.gh|">http://www.airteltigo.com.gh|</a></span></b><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:#E23136;mso-fareast-language:EN-GB"> <o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black;mso-fareast-language:EN-GB">Millicom Place, Barnes Road, PMB-TUC, Accra, Ghana<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D;mso-fareast-language:EN-GB"><img border="0" width="251" height="67" id="_x0000_i1032" src="cid:image007.png@01D45AEB.F9934660" alt="AirtelTigo"></span><span style="color:#1F497D;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b>From:</b> Adam Combrinck <<a href="mailto:combrincka@termesconsult.com">combrincka@termesconsult.com</a>>
<br>
<b>Sent:</b> Friday, September 28, 2018 7:21 AM<br>
<b>To:</b> Stanley Popiir Kumbol <<a href="mailto:stanley.kumbol@airteltigo.com.gh">stanley.kumbol@airteltigo.com.gh</a>>; 'Wadih Hanna' <<a href="mailto:whanna@accragalleria.com">whanna@accragalleria.com</a>><br>
<b>Cc:</b> 'Nirupama Shankar' <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>>; Dorinda Sowah <<a href="mailto:Dorinda.Sowah@airteltigo.com.gh">Dorinda.Sowah@airteltigo.com.gh</a>>; 'Khaled Koro' <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>>;
Louisa Kwawukume <<a href="mailto:Louisa.Kwawukume@airteltigo.com.gh">Louisa.Kwawukume@airteltigo.com.gh</a>><br>
<b>Subject:</b> RE: Configuration<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-GB">Hi Stanley<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Please let me know once Afrinic confirm that the request has been implemented.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Many Thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Adam<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b>From:</b> Stanley Popiir Kumbol <<a href="mailto:stanley.kumbol@airteltigo.com.gh">stanley.kumbol@airteltigo.com.gh</a>>
<br>
<b>Sent:</b> 27 September 2018 19:06<br>
<b>To:</b> Wadih Hanna <<a href="mailto:whanna@accragalleria.com">whanna@accragalleria.com</a>><br>
<b>Cc:</b> Nirupama Shankar <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>>; Dorinda Sowah <<a href="mailto:Dorinda.Sowah@airteltigo.com.gh">Dorinda.Sowah@airteltigo.com.gh</a>>; Khaled Koro <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>>;
Louisa Kwawukume <<a href="mailto:Louisa.Kwawukume@airteltigo.com.gh">Louisa.Kwawukume@airteltigo.com.gh</a>>; Adam Combrinck <<a href="mailto:combrincka@termesconsult.com">combrincka@termesconsult.com</a>><br>
<b>Subject:</b> RE: Configuration<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<div>
<div>
<p class="MsoNormal"><span lang="EN-GB">Hello Adam and Wadih, <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB">We have c<span style="color:#1F497D">reated the reverse DNS delegation on the Afrinic portal but until the Pointer (PTR) record is created on the Authoritative DNS server for the two domains, it would not work. Kindly
do same on Godaddy and confirm if you are ok. </span><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-GB"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-GB"><o:p> </o:p></span></p>
</div>
<div id="aqm-signature">
<div>
<div>
<div>
<div>
<p class="MsoNormal" style="margin-bottom:13.5pt"><span lang="EN-GB" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="word-wrap: break-word !important"><b><span lang="EN-GB" style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Kind Regards</span></b><span lang="EN-GB" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:13.5pt;word-wrap: break-word !important">
<span lang="EN-GB" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="word-wrap: break-word !important"><b><span lang="EN-GB" style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Stanley Popiir Kumbol | Enterprise Director - Technology | Airtel Ghana Limited (trading as AirtelTigo)</span></b><span lang="EN-GB" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="word-wrap: break-word !important"><b><span lang="EN-GB" style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Ghana M: (+233) <a href="tel:266000270"><span style="color:purple">266000270</span></a> | Ghana O:
(<a href="tel:+233307000000"><span style="color:purple">+233307000000</span></a>) Ext 6270| <a href="http://www.airteltigo.com.gh%7C/"><span style="color:purple">http://www.airteltigo.com.gh|</span></a></span></b><b><span lang="EN-GB" style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:#E23136"> </span></b><span lang="EN-GB" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="word-wrap: break-word !important"><b><span lang="EN-GB" style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Millicom Place, Barnes Road, PMB-TUC, Accra, Ghana</span></b><span lang="EN-GB" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">sent from my smartphone powered by AirtelTigo Business....... <o:p></o:p></span></p>
</div>
</div>
</div>
</div>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
</div>
<div>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:8.0pt;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">On September 26, 2018 5:44:23 PM Wadih Hanna <<a href="mailto:whanna@accragalleria.com">whanna@accragalleria.com</a>> wrote:<o:p></o:p></span></p>
<blockquote style="border:none;border-left:solid gray 1.0pt;padding:0cm 0cm 0cm 5.0pt;margin-left:4.5pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
<p class="MsoNormal"><span style="color:#1F497D">Hello Stanley,</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I learned from my colleague Anthony Cohen who spoke to you earlier today that Airtel has washed its hands of us saying that we might try obtaining our own IP address. I am sure you would agree if you were sitting
in my place that this was an unexpectedly unhelpful response.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Surely the time will come when other competitors more willing to compete on service and customer satisfaction as well as price will enter your market. I will also raise this episode at our next board meeting
due next month and take advice from my fellow directors. How can I ever forget the service GCC Resorts Limited has experienced with Airtel?</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Your sincerely</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<p class="MsoNormal"><i><span style="color:#1F497D;mso-fareast-language:KO">Wadih Hanna</span></i><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">Director,</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">GCC Resorts Limited</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">The Galleria
</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">Gold Coast City</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">Gamel Abdul Nasser Avenue</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">Accra</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D;mso-fareast-language:KO">T:+44 1628 486 067</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:9.0pt;color:blue;mso-fareast-language:KO"><a href="mailto:Whanna@accragalleria.com">Whanna@accragalleria.com</a></span></u><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D"><img border="0" width="736" height="164" id="_x0000_i1033" src="cid:image010.png@01D45AEB.F9934660" alt="The Galleria Logo"></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error
please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately
by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information
is strictly prohibited.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">GCC Resorts Limited is registered in the Republic of Ghana under company number CS713182015 and its registered office is Plot 68/9 and 18 High Industrial area, Tema, Ghana</span><span style="color:#1F497D">
</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Wadih F. Hanna [<a href="mailto:hannaw@termesconsult.com">mailto:hannaw@termesconsult.com</a>]
<br>
<b>Sent:</b> 26 September 2018 07:29<br>
<b>To:</b> 'Stanley Popiir Kumbol' <<a href="mailto:stanley.kumbol@airteltigo.com.gh">stanley.kumbol@airteltigo.com.gh</a>><br>
<b>Cc:</b> Nirupama Shankar <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>>; Dorinda Sowah <<a href="mailto:Dorinda.Sowah@airteltigo.com.gh">Dorinda.Sowah@airteltigo.com.gh</a>>; Khaled Koro <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>>;
'Louisa Kwawukume' <<a href="mailto:Louisa.Kwawukume@airteltigo.com.gh">Louisa.Kwawukume@airteltigo.com.gh</a>>; Adam Combrinck <<a href="mailto:combrincka@termesconsult.com">combrincka@termesconsult.com</a>><br>
<b>Subject:</b> RE: Configuration<br>
<b>Importance:</b> High<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Good morning Stanley,</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Having read Adam’s email and looked at the GoDaddy web page he has given you, I draw your attention to the part that reads:</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-GB" style="color:black;background:yellow;mso-highlight:yellow">Note:</span></b><span lang="EN-GB" style="color:black;background:yellow;mso-highlight:yellow"> Do
not use a PTR record to configure reverse DNS in <b><u>our system</u></b>.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:black">The highlights and emphasis in bold font are my additions just to make sure that we can all get on the same page so to speak. The GoDaddy
advice also directly contradicts what you have proposed. Furthermore whereas Adam is requesting your help with the
<b><u>PTR</u></b> records, your response from yesterday refers to <b><u>SPF</u></b> records which is not what is needed.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:black">Yesterday you explained that Airtel only provides internet services and that it Is not a domain hosting service provider. We do not seek
to challenge that all. We are saying the IP address used by GCC is supplied by Airtel which you do not dispute and because of what the GoDaddy page also clearly says
<span style="background:yellow;mso-highlight:yellow">“If you administrate your own server, you can contact your IP address's provider to configure reverse DNS.”</span> we look to Airtel for that assistance. As you should also know, GCC does administrate its
own email server.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:black">If it helps, I am available to speak with you again today. Your attention to this matter is of course appreciated. We are all counting on
your continued engagement so that we can move forward.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:black">Best wishes</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:black">Wadih Hanna – Director GCC Resorts Limited</span><span style="color:black"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span lang="EN-GB" style="color:black">
<hr size="3" width="100%" align="center">
</span></div>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive"><img border="0" width="289" height="85" id="_x0000_i1035" src="cid:image011.png@01D45AEB.F9934660" alt="cid:image001.png@01D35A38.C4C21B00"></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="color:olive">Wadih F Hanna</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive">Partner</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="color:olive">The Termes Partnership LLP</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive">Mobile: +44 (0)77859 73275</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive">Skype ID: wadih.termes</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive">Office Tel: +44 (0) 1628 486 067</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive">Office Fax: + 44 (0) 1628 486 037</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive"><a href="http://www.termesconsult.com/">www.termesconsult.com</a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:6.0pt;color:olive"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"><a href="https://www.linkedin.com/company/the-termes-partnership-llp"><span style="text-decoration:none"><img border="0" width="31" height="25" id="_x0000_i1036" src="cid:image012.png@01D45AEB.F9934660" alt="Single-LinkedIn-member-logo-25"></span></a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:6.0pt;color:olive"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;color:olive">The Termes Partnership LLP is registered in England & Wales under number OC 302977 and its registered office is at Hillside, Chalkpit Lane, Marlow SL7 2 JE, United Kingdom.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;color:olive"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;color:olive">The Termes eMail disclaimer is available at</span><span lang="EN-GB" style="color:#1F497D">
<a href="https://www.termesconsult.com/email-disclaimer-privacy-notice/">https://www.termesconsult.com/email-disclaimer-privacy-notice/</a>.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;color:olive"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:24.0pt;font-family:Webdings;color:green">P</span><span lang="EN-GB" style="color:olive">
</span><span lang="EN-GB" style="font-size:10.0pt;color:green">Please consider the environment before printing this e-mail</span><span lang="EN-GB" style="color:olive">
</span><span style="color:black"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Adam Combrinck
<br>
<b>Sent:</b> 25 September 2018 19:44<br>
<b>To:</b> Wadih F. Hanna <<a href="mailto:hannaw@termesconsult.com">hannaw@termesconsult.com</a>>; 'Stanley Popiir Kumbol' <<a href="mailto:stanley.kumbol@airteltigo.com.gh">stanley.kumbol@airteltigo.com.gh</a>><br>
<b>Cc:</b> Nirupama Shankar <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>>; Dorinda Sowah <<a href="mailto:Dorinda.Sowah@airteltigo.com.gh">Dorinda.Sowah@airteltigo.com.gh</a>>; Khaled Koro <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>>;
'Louisa Kwawukume' <<a href="mailto:Louisa.Kwawukume@airteltigo.com.gh">Louisa.Kwawukume@airteltigo.com.gh</a>><br>
<b>Subject:</b> RE: Configuration<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Hi Stanley</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Please see the below article on GoDaddys site paying close attention to the last three lines.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"><a href="https://in.godaddy.com/help/what-is-reverse-dns-2585">https://in.godaddy.com/help/what-is-reverse-dns-2585</a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">When looking up your own email configuration I can see that you aren’t using one of your own IP addresses as you’re using Microsoft hosting services which is why you have correct PTR records and functioning
email. </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"><img border="0" width="1704" height="827" id="_x0000_i1037" src="cid:image013.png@01D45AEB.F9934660"></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Please let me know if you have any response to the above.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Thanks</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Adam</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Wadih F. Hanna
<br>
<b>Sent:</b> 25 September 2018 17:59<br>
<b>To:</b> 'Stanley Popiir Kumbol' <<a href="mailto:stanley.kumbol@airteltigo.com.gh">stanley.kumbol@airteltigo.com.gh</a>><br>
<b>Cc:</b> Nirupama Shankar <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>>; Dorinda Sowah <<a href="mailto:Dorinda.Sowah@airteltigo.com.gh">Dorinda.Sowah@airteltigo.com.gh</a>>; Adam Combrinck <<a href="mailto:combrincka@termesconsult.com">combrincka@termesconsult.com</a>>;
Khaled Koro <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>><br>
<b>Subject:</b> RE: Configuration<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Thanks Stanley. I will be guided by Adam.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive"><img border="0" width="289" height="85" id="_x0000_i1038" src="cid:image011.png@01D45AEB.F9934660" alt="cid:image001.png@01D35A38.C4C21B00"></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="color:olive">Wadih F Hanna</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive">Partner</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="color:olive">The Termes Partnership LLP</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive">Mobile: +44 (0)77859 73275</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive">Skype ID: wadih.termes</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive">Office Tel: +44 (0) 1628 486 067</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive">Office Fax: + 44 (0) 1628 486 037</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive"><a href="http://www.termesconsult.com/">www.termesconsult.com</a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:6.0pt;color:olive"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"><a href="https://www.linkedin.com/company/the-termes-partnership-llp"><span style="text-decoration:none"><img border="0" width="31" height="25" id="_x0000_i1039" src="cid:image012.png@01D45AEB.F9934660" alt="Single-LinkedIn-member-logo-25"></span></a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:6.0pt;color:olive"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;color:olive">The Termes Partnership LLP is registered in England & Wales under number OC 302977 and its registered office is at Hillside, Chalkpit Lane, Marlow SL7 2 JE, United Kingdom.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;color:olive"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;color:olive">The Termes eMail disclaimer is available at</span><span lang="EN-GB" style="color:#1F497D">
<a href="https://www.termesconsult.com/email-disclaimer-privacy-notice/">https://www.termesconsult.com/email-disclaimer-privacy-notice/</a>.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;color:olive"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:24.0pt;font-family:Webdings;color:green">P</span><span lang="EN-GB" style="color:olive">
</span><span lang="EN-GB" style="font-size:10.0pt;color:green">Please consider the environment before printing this e-mail</span><span lang="EN-GB" style="color:olive">
</span><span style="color:black"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Stanley Popiir Kumbol <<a href="mailto:stanley.kumbol@airteltigo.com.gh">stanley.kumbol@airteltigo.com.gh</a>>
<br>
<b>Sent:</b> 25 September 2018 17:41<br>
<b>To:</b> Wadih F. Hanna <<a href="mailto:hannaw@termesconsult.com">hannaw@termesconsult.com</a>><br>
<b>Cc:</b> Nirupama Shankar <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>>; Dorinda Sowah <<a href="mailto:Dorinda.Sowah@airteltigo.com.gh">Dorinda.Sowah@airteltigo.com.gh</a>>; Adam Combrinck <<a href="mailto:combrincka@termesconsult.com">combrincka@termesconsult.com</a>>;
Khaled Koro <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>><br>
<b>Subject:</b> RE: Configuration<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Hello Wadih, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">I have communicated with Adam per attached, we are ready to support to create the records on GoDaddy, we do not provide these services as Internet Service Providers, we only provide connectivity to the internet
and not domain hosting and its associated services.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><img border="0" width="1036" height="850" id="Picture_x0020_3" src="cid:image014.png@01D45AEB.F9934660"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-family:"Bookman Old Style",serif;color:black">Kind Regards….</span></b><span style="font-size:9.0pt;color:#17365D">
</span><span lang="EN-GB" style="font-size:9.0pt;color:#17365D"><img border="0" width="41" height="41" id="Picture_x0020_33" src="cid:image006.gif@01D45AEB.F9934660" alt="Description: cid:image003.png@01CD94CE.5B8C2F20"></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#17365D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#17365D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Stanley Popiir Kumbol | Enterprise Director - Technology | Airtel Ghana Limited (trading as AirtelTigo)</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Ghana M: (+233) 266000270 | Ghana O: (+233307000000) Ext 6270|
<a href="http://www.airteltigo.com.gh|">http://www.airteltigo.com.gh|</a></span></b><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:#E23136"> </span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Millicom Place, Barnes Road, PMB-TUC, Accra, Ghana</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"><img border="0" width="251" height="67" id="Picture_x0020_32" src="cid:image007.png@01D45AEB.F9934660" alt="AirtelTigo"></span><span style="color:black"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Wadih F. Hanna <<a href="mailto:hannaw@termesconsult.com">hannaw@termesconsult.com</a>>
<br>
<b>Sent:</b> Monday, September 24, 2018 2:08 PM<br>
<b>To:</b> Stanley Popiir Kumbol <<a href="mailto:stanley.kumbol@airteltigo.com.gh">stanley.kumbol@airteltigo.com.gh</a>><br>
<b>Cc:</b> Nirupama Shankar <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>>; Dorinda Sowah <<a href="mailto:Dorinda.Sowah@airteltigo.com.gh">Dorinda.Sowah@airteltigo.com.gh</a>>; Adam Combrinck <<a href="mailto:combrincka@termesconsult.com">combrincka@termesconsult.com</a>>;
Khaled Koro <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>><br>
<b>Subject:</b> RE: Configuration<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Stanley,</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Please speak to Adam soonest. I spoke to your Ms Dorinda Sowah last Thursday. She assured me I would hear from her today as to what progress is made in this matter. I do hope she will call once
you and Adam have worked out what needs to be done.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Best wishes</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive"><img border="0" width="289" height="85" id="_x0000_i1043" src="cid:image011.png@01D45AEB.F9934660" alt="cid:image001.png@01D35A38.C4C21B00"></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="color:olive">Wadih F Hanna</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive">Partner</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="color:olive">The Termes Partnership LLP</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive">Mobile: +44 (0)77859 73275</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive">Skype ID: wadih.termes</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive">Office Tel: +44 (0) 1628 486 067</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive">Office Fax: + 44 (0) 1628 486 037</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:olive"><a href="http://www.termesconsult.com/">www.termesconsult.com</a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:6.0pt;color:olive"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><a href="https://www.linkedin.com/company/the-termes-partnership-llp"><span lang="EN-GB" style="text-decoration:none"><img border="0" width="31" height="25" id="_x0000_i1044" src="cid:image012.png@01D45AEB.F9934660" alt="Single-LinkedIn-member-logo-25"></span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:6.0pt;color:olive"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;color:olive">The Termes Partnership LLP is registered in England & Wales under number OC 302977 and its registered office is at Hillside, Chalkpit Lane, Marlow SL7 2 JE, United Kingdom.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;color:olive"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;color:olive">The Termes eMail disclaimer is available at</span><span lang="EN-GB" style="color:#1F497D">
<a href="https://www.termesconsult.com/email-disclaimer-privacy-notice/">https://www.termesconsult.com/email-disclaimer-privacy-notice/</a>.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;color:olive"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:24.0pt;font-family:Webdings;color:green">P</span><span lang="EN-GB" style="color:olive">
</span><span lang="EN-GB" style="font-size:10.0pt;color:green">Please consider the environment before printing this e-mail</span><span lang="EN-GB" style="color:olive">
</span><span style="color:black"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Adam Combrinck
<br>
<b>Sent:</b> 24 September 2018 15:04<br>
<b>To:</b> 'Stanley Popiir Kumbol' <<a href="mailto:stanley.kumbol@airteltigo.com.gh">stanley.kumbol@airteltigo.com.gh</a>>; Khaled Koro <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>><br>
<b>Cc:</b> Nirupama Shankar <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>>; Wadih F. Hanna <<a href="mailto:hannaw@termesconsult.com">hannaw@termesconsult.com</a>><br>
<b>Subject:</b> RE: Configuration<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Hi</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">My number is 00447583963389. Please do call. Once again this has nothing to do with GoDaddy or our own DNS. Only the owner of the IP address can add the PTR record. </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Below is the results from MXToolbox</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:7.5pt"><span lang="EN-GB" style="font-size:10.0pt;font-family:"color:#333333">We were unable to perform a reverse lookup (PTR) on the IP Address of your mail server. This is a problem because many organizations
will not accept email from a server without a PTR record.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:7.5pt"><span lang="EN-GB" style="font-size:10.0pt;font-family:"color:#333333">We recommend performing a
<a href="https://mxtoolbox.com/ReverseLookup.aspx"><span style="color:#0088CC">Reverse Lookup</span></a> on the IP Address for your mail server to try to find the cause of the error. You will need to contact your ISP and ask them to setup a correct PTR record
for you. You should ask that this record be the same as the hostname of your mail server. We also recommend configuring your server to include this name in your SMTP banner.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:7.5pt"><span lang="EN-GB" style="font-size:10.0pt;font-family:"color:#333333"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:7.5pt"><span class="result-command"><b><span lang="EN-GB" style="font-size:13.5pt;font-family:"color:#333333">ptr</span></b></span><b><span lang="EN-GB" style="font-size:13.5pt;font-family:"Helvetica",sans-serif;color:#333333">:</span></b><span class="result-argument"><b><span lang="EN-GB" style="font-size:13.5pt;font-family:"color:#333333">196.175.249.194
– record not found, Contact your ISP</span></b></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Stanley Popiir Kumbol <<a href="mailto:stanley.kumbol@airteltigo.com.gh">stanley.kumbol@airteltigo.com.gh</a>>
<br>
<b>Sent:</b> 24 September 2018 14:32<br>
<b>To:</b> Adam Combrinck <<a href="mailto:combrincka@termesconsult.com">combrincka@termesconsult.com</a>>; Khaled Koro <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>><br>
<b>Cc:</b> Nirupama Shankar <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>>; Wadih F. Hanna <<a href="mailto:hannaw@termesconsult.com">hannaw@termesconsult.com</a>><br>
<b>Subject:</b> RE: Configuration<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Hello Adam,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Can I get your number to call you to discuss it, what I explained earlier is that we do not have the DNS service you are requesting for. Our checks show the A records exist on Godaddy name servers, however the
Reverse PTR records don’t exist, and they can only be added on the same godaddy servers, thus the DNS zone file of godaddy nameservers. My team is ready to assist if you can share the login details to your account on Godaddy.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="p1"><span class="s1">> set type=A</span><o:p></o:p></p>
<p class="p1"><span class="s1">> mail.accragalleria.com</span><o:p></o:p></p>
<p class="p1"><span class="s1">Server:</span><span class="apple-tab-span"> </span>
<span class="s1">8.8.8.8</span><o:p></o:p></p>
<p class="p1"><span class="s1">Address:</span><span class="apple-tab-span"> </span>
<span class="s1">8.8.8.8#53</span><o:p></o:p></p>
<p class="p2"> <o:p></o:p></p>
<p class="p1"><span class="s1">Non-authoritative answer:</span><o:p></o:p></p>
<p class="p1"><span class="s1">Name:</span><span class="apple-tab-span"> </span>
<span class="s1">mail.accragalleria.com</span><o:p></o:p></p>
<p class="p1"><span class="s1">Address: 196.175.249.194</span><o:p></o:p></p>
<p class="p1"><span class="s1">> access.accragalleria.com</span><o:p></o:p></p>
<p class="p1"><span class="s1">Server:</span><span class="apple-tab-span"> </span>
<span class="s1">8.8.8.8</span><o:p></o:p></p>
<p class="p1"><span class="s1">Address:</span><span class="apple-tab-span"> </span>
<span class="s1">8.8.8.8#53</span><o:p></o:p></p>
<p class="p2"> <o:p></o:p></p>
<p class="p1"><span class="s1">Non-authoritative answer:</span><o:p></o:p></p>
<p class="p1"><span class="s1">Name:</span><span class="apple-tab-span"> </span>
<span class="s1">access.accragalleria.com</span><o:p></o:p></p>
<p class="p1"><span class="s1">Address: 196.175.249.193</span><o:p></o:p></p>
<p class="p1"><span class="s1">> set type=PTR</span><o:p></o:p></p>
<p class="p1"><span class="s1">> 196.175.249.193</span><o:p></o:p></p>
<p class="p1"><span class="s1">Server:</span><span class="apple-tab-span"> </span>
<span class="s1">8.8.8.8</span><o:p></o:p></p>
<p class="p1"><span class="s1">Address:</span><span class="apple-tab-span"> </span>
<span class="s1">8.8.8.8#53</span><o:p></o:p></p>
<p class="p2"> <o:p></o:p></p>
<p class="p1"><span class="s1">** server can't find 193.249.175.196.in-addr.arpa: NXDOMAIN</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-family:"Bookman Old Style",serif;color:black">Kind Regards….</span></b><span style="font-size:9.0pt;color:#17365D">
</span><span lang="EN-GB" style="font-size:9.0pt;color:#17365D"><img border="0" width="41" height="41" id="Picture_x0020_29" src="cid:image006.gif@01D45AEB.F9934660" alt="Description: cid:image003.png@01CD94CE.5B8C2F20"></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#17365D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#17365D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Stanley Popiir Kumbol | Enterprise Director - Technology | Airtel Ghana Limited (trading as AirtelTigo)</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Ghana M: (+233) 266000270 | Ghana O: (+233307000000) Ext 6270|
<a href="http://www.airteltigo.com.gh|">http://www.airteltigo.com.gh|</a></span></b><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:#E23136"> </span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Millicom Place, Barnes Road, PMB-TUC, Accra, Ghana</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"><img border="0" width="251" height="67" id="Picture_x0020_28" src="cid:image007.png@01D45AEB.F9934660" alt="AirtelTigo"></span><span style="color:black"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Adam Combrinck <<a href="mailto:combrincka@termesconsult.com">combrincka@termesconsult.com</a>>
<br>
<b>Sent:</b> Thursday, September 20, 2018 9:18 AM<br>
<b>To:</b> Stanley Popiir Kumbol <<a href="mailto:stanley.kumbol@airteltigo.com.gh">stanley.kumbol@airteltigo.com.gh</a>>; Khaled Koro <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>><br>
<b>Cc:</b> Enterprise Technology <<a href="mailto:enterprise.technology@airteltigo.com.gh">enterprise.technology@airteltigo.com.gh</a>>; Kofi Osei Amankwah <<a href="mailto:Kofi.Amankwah@airteltigo.com.gh">Kofi.Amankwah@airteltigo.com.gh</a>>; Dorinda Sowah
<<a href="mailto:Dorinda.Sowah@airteltigo.com.gh">Dorinda.Sowah@airteltigo.com.gh</a>>; Talitha Mensa-Bonsu <<a href="mailto:Talitha.Mensa-Bonsu@airteltigo.com.gh">Talitha.Mensa-Bonsu@airteltigo.com.gh</a>>; Nirupama Shankar <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>>;
Wadih F. Hanna <<a href="mailto:hannaw@termesconsult.com">hannaw@termesconsult.com</a>><br>
<b>Subject:</b> RE: Configuration<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Hi Stanley</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">This is nothing to do with our DNS, GoDaddy or otherwise. Airtel being the owner of the public IP addresses which we are using must have the ability to add IP pointer records for these IP addresses.
If you don’t have this ability then these IP’s must be in the control of another ISP which you would need to engage with. Without this ability we cannot use our Exchange server to directly send out mail and without that there is no point in continuing to
pay for this service. Please explain why you cannot add IP pointer records for these addresses?</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Adam</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Stanley Popiir Kumbol <<a href="mailto:stanley.kumbol@airteltigo.com.gh">stanley.kumbol@airteltigo.com.gh</a>>
<br>
<b>Sent:</b> 20 September 2018 09:54<br>
<b>To:</b> Adam Combrinck <<a href="mailto:combrincka@termesconsult.com">combrincka@termesconsult.com</a>>; Khaled Koro <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>><br>
<b>Cc:</b> Enterprise Technology <<a href="mailto:enterprise.technology@airteltigo.com.gh">enterprise.technology@airteltigo.com.gh</a>>; Kofi Osei Amankwah <<a href="mailto:Kofi.Amankwah@airteltigo.com.gh">Kofi.Amankwah@airteltigo.com.gh</a>>; Dorinda Sowah
<<a href="mailto:Dorinda.Sowah@airteltigo.com.gh">Dorinda.Sowah@airteltigo.com.gh</a>>; Talitha Mensa-Bonsu <<a href="mailto:Talitha.Mensa-Bonsu@airteltigo.com.gh">Talitha.Mensa-Bonsu@airteltigo.com.gh</a>>; Nirupama Shankar <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>><br>
<b>Subject:</b> RE: Configuration<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Hello Adam,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">We do not currently provide reverse DNS services as of now hence the feedback to engage your domain hosting service providers to do that for you. This can be done by GoDaddy your domain services providers.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">We were exploring options internally to see if we can start that, but it is currently not feasible.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-family:"Bookman Old Style",serif;color:black">Kind Regards….</span></b><span style="font-size:9.0pt;color:#17365D">
</span><span lang="EN-GB" style="font-size:9.0pt;color:#17365D"><img border="0" width="41" height="41" id="Picture_x0020_27" src="cid:image006.gif@01D45AEB.F9934660" alt="Description: cid:image003.png@01CD94CE.5B8C2F20"></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#17365D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#17365D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Stanley Popiir Kumbol | Enterprise Director - Technology | Airtel Ghana Limited (trading as AirtelTigo)</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Ghana M: (+233) 266000270 | Ghana O: (+233307000000) Ext 6270|
<a href="http://www.airteltigo.com.gh|">http://www.airteltigo.com.gh|</a></span></b><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:#E23136"> </span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Millicom Place, Barnes Road, PMB-TUC, Accra, Ghana</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"><img border="0" width="251" height="67" id="Picture_x0020_26" src="cid:image007.png@01D45AEB.F9934660" alt="AirtelTigo"></span><span style="color:black"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Adam Combrinck <<a href="mailto:combrincka@termesconsult.com">combrincka@termesconsult.com</a>>
<br>
<b>Sent:</b> Tuesday, September 18, 2018 12:25 PM<br>
<b>To:</b> Stanley Popiir Kumbol <<a href="mailto:stanley.kumbol@airteltigo.com.gh">stanley.kumbol@airteltigo.com.gh</a>>; Khaled Koro <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>><br>
<b>Cc:</b> Enterprise Technology <<a href="mailto:enterprise.technology@airteltigo.com.gh">enterprise.technology@airteltigo.com.gh</a>>; Kofi Osei Amankwah <<a href="mailto:Kofi.Amankwah@airteltigo.com.gh">Kofi.Amankwah@airteltigo.com.gh</a>>; Dorinda Sowah
<<a href="mailto:Dorinda.Sowah@airteltigo.com.gh">Dorinda.Sowah@airteltigo.com.gh</a>>; Talitha Mensa-Bonsu <<a href="mailto:Talitha.Mensa-Bonsu@airteltigo.com.gh">Talitha.Mensa-Bonsu@airteltigo.com.gh</a>>; Nirupama Shankar <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>><br>
<b>Subject:</b> RE: Configuration<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Hi Stanley<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">The problem is not our DNS. We have setup our DNS correctly and forward lookup requests are resolving as they should be. What we need from you is to setup the reverse lookup entries that will map the public IP
addresses to our hostnames. Only the owner of the IP addresses can perform this task, we cannot. We need the below reverse lookups created as soon as possible:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">IP Address Hostname<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">196.175.249.194 mail.accragalleria.com<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">196.175.249.193 access.accragalleria.com<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Until these entries are created for us we have a non functioning IT system, please assist.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Adam<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black"><a href="mailto:stanley.kumbol@airteltigo.com.gh">Stanley Popiir Kumbol</a><br>
<b>Sent: </b>18 September 2018 13:17<br>
<b>To: </b><a href="mailto:khaled.koro@kempinski.com">Khaled Koro</a><br>
<b>Cc: </b><a href="mailto:enterprise.technology@airteltigo.com.gh">Enterprise Technology</a>;
<a href="mailto:Kofi.Amankwah@airteltigo.com.gh">Kofi Osei Amankwah</a>; <a href="mailto:Dorinda.Sowah@airteltigo.com.gh">
Dorinda Sowah</a>; <a href="mailto:Talitha.Mensa-Bonsu@airteltigo.com.gh">Talitha Mensa-Bonsu</a>;
<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama Shankar</a>; <a href="mailto:combrincka@termesconsult.com">
Adam Combrinck</a><br>
<b>Subject: </b>RE: Configuration<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:black">Hello Khaled,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">To clarify my mail further, your domain</span><b><u><span style="color:red">
</span></u></b><span style="color:black">accragalleria.com is not registered and must be done if you want to use it without further delays. The registrar can further create your DNS records in the process and this will fix your issue. Without registering that
domain nothing can be done.<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-family:"Bookman Old Style",serif;color:black">Kind Regards….</span></b><span style="font-size:9.0pt;color:#17365D">
</span><span lang="EN-GB" style="font-size:9.0pt;color:#17365D"><img border="0" width="41" height="41" id="Picture_x0020_42" src="cid:image006.gif@01D45AEB.F9934660" alt="Description: cid:image003.png@01CD94CE.5B8C2F20"></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#17365D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#17365D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Stanley Popiir Kumbol | Enterprise Director - Technology | Airtel Ghana Limited (trading as AirtelTigo)</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Ghana M: (+233) 266000270 | Ghana O: (+233307000000) Ext 6270|
</span></b><span style="color:black"><a href="http://www.airteltigo.com.gh|"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif">http://www.airteltigo.com.gh|</span></b></a></span><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:#E23136"> </span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Millicom Place, Barnes Road, PMB-TUC, Accra, Ghana</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"><img border="0" width="251" height="67" id="Picture_x0020_41" src="cid:image007.png@01D45AEB.F9934660" alt="AirtelTigo"></span><span style="color:black"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Khaled Koro <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>>
<br>
<b>Sent:</b> Monday, September 17, 2018 10:50 AM<br>
<b>To:</b> Stanley Popiir Kumbol <<a href="mailto:stanley.kumbol@airteltigo.com.gh">stanley.kumbol@airteltigo.com.gh</a>><br>
<b>Cc:</b> Enterprise Technology <<a href="mailto:enterprise.technology@airteltigo.com.gh">enterprise.technology@airteltigo.com.gh</a>>; Kofi Osei Amankwah <<a href="mailto:Kofi.Amankwah@airteltigo.com.gh">Kofi.Amankwah@airteltigo.com.gh</a>>; Dorinda Sowah
<<a href="mailto:Dorinda.Sowah@airteltigo.com.gh">Dorinda.Sowah@airteltigo.com.gh</a>>; Talitha Mensa-Bonsu <<a href="mailto:Talitha.Mensa-Bonsu@airteltigo.com.gh">Talitha.Mensa-Bonsu@airteltigo.com.gh</a>>; Nirupama Shankar <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>>;
Adam Combrinck <<a href="mailto:combrincka@termesconsult.com">combrincka@termesconsult.com</a>><br>
<b>Subject:</b> RE: Configuration<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Dear Stanley,</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Kindly note that the DNS could not be done from the domain provider end (GoDaddy).</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">So please if we can push from your end for the implementation.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thank you in advance.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Kindest Regards,</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">KK</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:9.5pt;color:#1F4E79">Khaled Koro</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.5pt;color:#999999">Information Technology Manager<br>
</span><span style="font-size:10.0pt;color:#999999"><br>
Kempinski Hotel Gold Coast City</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.5pt;color:#999999">PMB 66 - Ministries,</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.5pt;color:#999999">Gamel Abdul Nasser Avenue, Ridge, Accra-Ghana </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.5pt;color:#999999">Whatsapp: +49 176 74829131</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.5pt;color:#999999">Mobile: +233 544312735</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.5pt;color:#999999"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="color:black"><a href="mailto:albert.essel-gaisey@kempinski.com" target="_blank"><span style="font-size:9.5pt;color:#1155CC">Email:khaled.koro@kempinski.com</span></a></span><span style="font-size:9.5pt;color:#999999"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><a href="http://www.kempinski.com/" target="_blank"><span style="font-size:10.0pt;color:#999999">www.kempinski.com</span></a></span><span style="font-size:10.0pt;color:#999999"> · Hoteliers since 1897</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#999999">A member of Global Hotel. </span><span style="color:black"><a href="http://www.gha.com/" target="_blank"><span style="font-size:10.0pt;color:#999999">www.gha.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><a href="http://www.kempinski.com/en/accra/hotel-gold-coast-city/remarkable-offers/" target="_blank"><span style="font-size:9.5pt;color:#1155CC"></span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><a href="http://www.kempinski.com/en/accra/hotel-gold-coast-city/remarkable-offers/opening-special-rate/" target="_blank"><span style="font-family:"Times New Roman",serif;color:#1155CC"></span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><a href="https://www.facebook.com/KempinskiAccra" target="_blank"><span style="font-size:9.5pt;font-family:"Times New Roman",serif;color:#1155CC;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="32" height="37" id="Picture_x0020_43" src="cid:image015.jpg@01D45AEB.F9934660" alt="Image removed by sender. https://kempinski-dev.s3.amazonaws.com/1660/emailsignature_icons_black_lefticon_facebook.jpg"></span></a><a href="https://www.instagram.com/kempinskiaccra" target="_blank"><span style="font-size:9.5pt;font-family:"Times New Roman",serif;color:#1155CC;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="35" height="37" id="Picture_x0020_44" src="cid:image016.jpg@01D45AEB.F9934660" alt="Image removed by sender. https://kempinski-dev.s3.amazonaws.com/1659/emailsignature_icons_black_instagram.jpg"></span></a><a href="https://twitter.com/KempinskiACC" target="_blank"><span style="font-size:9.5pt;font-family:"Times New Roman",serif;color:#1155CC;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="37" height="37" id="Picture_x0020_45" src="cid:image017.jpg@01D45AEB.F9934660" alt="Image removed by sender. https://kempinski-dev.s3.amazonaws.com/1665/emailsignature_icons_black_twitter.jpg"></span></a><a href="https://www.tripadvisor.com/Hotel_Review-g293797-d4375055-Reviews-Kempinski_Hotel_Gold_Coast_City-Accra_Greater_Accra.html" target="_blank"><span style="font-size:9.5pt;font-family:"Times New Roman",serif;color:#1155CC;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="43" height="38" id="Picture_x0020_46" src="cid:image018.jpg@01D45AEB.F9934660" alt="Image removed by sender. https://kempinski-dev.s3.amazonaws.com/1664/emailsignature_icons_black_tripadvisor.jpg"></span></a><a href="https://www.google.com.gh/maps/place/Kempinski+Hotel+Gold+Coast+City+Accra/@5.554389,-0.19786,15z/data=!4m5!3m4!1s0x0:0x6a18f3f939117f97!8m2!3d5.554389!4d-0.19786" target="_blank"><span style="font-size:9.5pt;font-family:"Times New Roman",serif;color:#1155CC;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="26" height="38" id="Picture_x0020_47" src="cid:image019.jpg@01D45AEB.F9934660" alt="Image removed by sender. https://kempinski-dev.s3.amazonaws.com/1673/emailsignature_icons_wg8_placemark.jpg"></span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.5pt;color:#1155CC;border:solid windowtext 1.0pt;padding:0cm"><img border="0" width="468" height="120" id="Picture_x0020_48" src="cid:image020.jpg@01D45AEB.F9934660" alt="Image removed by sender. Travelling in Style"></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Stanley Popiir Kumbol [mailto:<a href="mailto:stanley.kumbol@airteltigo.com.gh">stanley.kumbol@airteltigo.com.gh</a>]
<br>
<b>Sent:</b> Thursday, September 13, 2018 3:16 PM<br>
<b>To:</b> Khaled Koro <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>><br>
<b>Cc:</b> Enterprise Technology <<a href="mailto:enterprise.technology@airteltigo.com.gh">enterprise.technology@airteltigo.com.gh</a>>; Kofi Osei Amankwah <<a href="mailto:Kofi.Amankwah@airteltigo.com.gh">Kofi.Amankwah@airteltigo.com.gh</a>>; Dorinda Sowah
<<a href="mailto:Dorinda.Sowah@airteltigo.com.gh">Dorinda.Sowah@airteltigo.com.gh</a>>; Talitha Mensa-Bonsu <<a href="mailto:Talitha.Mensa-Bonsu@airteltigo.com.gh">Talitha.Mensa-Bonsu@airteltigo.com.gh</a>>; Nirupama Shankar <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>><br>
<b>Subject:</b> RE: Configuration<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Hello Khaled,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">We are currently having some challenges with our DNS services and it is taking us longer than expected to fix the issue. As mentioned to you on phone I recommend that your domain registrar and web hosting service
provider (which I understand to be GODADDY) does the entry for you from their end.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Kindly explore that option while we still work to fix our issue.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Bookman Old Style",serif;color:black">Kind Regards….</span></b><span style="font-size:9.0pt;color:#17365D">
</span><span lang="EN-GB" style="font-size:9.0pt;color:#17365D"><img border="0" width="41" height="41" id="Picture_x0020_1" src="cid:image006.gif@01D45AEB.F9934660" alt="Description: cid:image003.png@01CD94CE.5B8C2F20"></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#17365D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#17365D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Stanley Popiir Kumbol | Enterprise Director - Technology | Airtel Ghana Limited (trading as AirtelTigo)</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Ghana M: (+233) 266000270 | Ghana O: (+233307000000) Ext 6270|
</span></b><span style="color:black"><a href="http://www.airteltigo.com.gh|"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif">http://www.airteltigo.com.gh|</span></b></a></span><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:#E23136"> </span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Millicom Place, Barnes Road, PMB-TUC, Accra, Ghana</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"><img border="0" width="251" height="67" id="Picture_x0020_2" src="cid:image007.png@01D45AEB.F9934660" alt="AirtelTigo"></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Khaled Koro <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>>
<br>
<b>Sent:</b> Wednesday, September 12, 2018 12:47 PM<br>
<b>To:</b> Stanley Popiir Kumbol <<a href="mailto:stanley.kumbol@airteltigo.com.gh">stanley.kumbol@airteltigo.com.gh</a>><br>
<b>Cc:</b> Enterprise Technology <<a href="mailto:enterprise.technology@airteltigo.com.gh">enterprise.technology@airteltigo.com.gh</a>>; Kofi Osei Amankwah <<a href="mailto:Kofi.Amankwah@airteltigo.com.gh">Kofi.Amankwah@airteltigo.com.gh</a>>; Dorinda Sowah
<<a href="mailto:Dorinda.Sowah@airteltigo.com.gh">Dorinda.Sowah@airteltigo.com.gh</a>>; Talitha Mensa-Bonsu <<a href="mailto:Talitha.Mensa-Bonsu@airteltigo.com.gh">Talitha.Mensa-Bonsu@airteltigo.com.gh</a>>; Nirupama Shankar <<a href="mailto:Nirupama.Shankar@kempinski.com">Nirupama.Shankar@kempinski.com</a>><br>
<b>Subject:</b> Re: Configuration<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:black">Dear Stanley,<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black">Hope you are doing well!<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black">Kindly note that for the past 2 weeks we have requested for a small configuration for The Galleria Mall internet service, which is as follows:<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black">Add reverse lookup entries as per the below</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><a href="http://access.accragalleria.com/"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#4285F4">access.accragalleria.com</span></a></span><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black"> -
196.175.249.193</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><a href="http://mail.accragalleria.com/"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#4285F4">mail.accragalleria.com</span></a></span><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black"> -
196.175.249.194</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">And till now nothing has been Finalized. <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Moreover, everytime we are having an issue or a configuration request you bring up (Airtel) the payment
matter. <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">So please revert back to us by the end of the current business day. <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Thank you. <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Kindest Regards, <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">KK<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<div>
<div>
<p class="MsoNormal"><span style="color:black">On Mon, Sep 10, 2018, 15:27 Khaled Koro <<a href="mailto:khaled.koro@kempinski.com">khaled.koro@kempinski.com</a>> wrote:<o:p></o:p></span></p>
</div>
<blockquote style="border:none;border-right:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 0cm;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
<div>
<p class="MsoNormal"><span style="color:black">Dear Talitha,<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black">Kindly note that has been this sorted out?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black">Kindest Regards, <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black">KK<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<div>
<div>
<p class="MsoNormal"><span style="color:black">On Fri, Sep 7, 2018, 16:36 Talitha Mensa-Bonsu <<a href="mailto:Talitha.Mensa-Bonsu@airteltigo.com.gh" target="_blank">Talitha.Mensa-Bonsu@airteltigo.com.gh</a>> wrote:<o:p></o:p></span></p>
</div>
<blockquote style="border:none;border-right:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 0cm;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
<div>
<div id="m_6268508660161774207m_7672684885862962350divtagdefaultwrapper">
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">hello Khaled,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">which client IPs will be using this reverse dns ?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Talitha<o:p></o:p></span></p>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">
<hr size="2" width="98%" align="center">
</span></div>
<div id="m_6268508660161774207m_7672684885862962350divRplyFwdMsg">
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Khaled Koro <<a href="mailto:khaled.koro@kempinski.com" target="_blank">khaled.koro@kempinski.com</a>><br>
<b>Sent:</b> Friday, September 7, 2018 3:24:56 PM<br>
<b>To:</b> Talitha Mensa-Bonsu<br>
<b>Cc:</b> Enterprise Technology; Stanley Popiir Kumbol; Kofi Osei Amankwah; Dorinda Sowah<br>
<b>Subject:</b> Re: Configuration <o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"><span style="color:black">Dear Talitha, <o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
</div>
<div>
<div>
<p class="MsoNormal"><span style="color:black">196.175.249.194<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black">We need you to add a reverse lookup entry for that IP address to map to
<a href="http://mail.accragalleria.com" target="_blank">mail.accragalleria.com</a><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black">Thank you. <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black">Kindest Regards, <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black">KK<o:p></o:p></span></p>
</div>
</div>
</div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<div>
<div>
<p class="MsoNormal"><span style="color:black">On Fri, Sep 7, 2018, 15:18 Talitha Mensa-Bonsu <<a href="mailto:Talitha.Mensa-Bonsu@airteltigo.com.gh" target="_blank">Talitha.Mensa-Bonsu@airteltigo.com.gh</a>> wrote:<o:p></o:p></span></p>
</div>
<blockquote style="border:none;border-right:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 0cm;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
<div>
<div id="m_6268508660161774207m_7672684885862962350x_m_3003324795026210808divtagdefaultwrapper">
<div id="m_6268508660161774207m_7672684885862962350x_m_3003324795026210808divtagdefaultwrapper">
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">hello Khaled,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">kindly share the IP blocks that will be using this service <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Talitha<o:p></o:p></span></p>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;color:black">
<hr size="2" width="98%" align="center">
</span></div>
<div id="m_6268508660161774207m_7672684885862962350x_m_3003324795026210808divRplyFwdMsg">
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Khaled Koro <<a href="mailto:khaled.koro@kempinski.com" target="_blank">khaled.koro@kempinski.com</a>><br>
<b>Sent:</b> Friday, September 7, 2018 12:28:04 PM<br>
<b>To:</b> Talitha Mensa-Bonsu<br>
<b>Cc:</b> Enterprise Technology; Stanley Popiir Kumbol; Kofi Osei Amankwah; Dorinda Sowah<br>
<b>Subject:</b> RE: Configuration</span><span style="font-size:12.0pt;color:black">
</span><span style="color:black"><o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D">Dear Talitha,</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D">Kindly note that is there any updates from your end for the requested configuration?</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D">Thank you.</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D">Kindest Regards,</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D">KK</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<b><span style="font-size:9.5pt;color:#1F4E79">Khaled Koro</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:9.5pt;color:#999999">Information Technology Manager<br>
</span><span style="font-size:10.0pt;color:#999999"><br>
Kempinski Hotel Gold Coast City</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:9.5pt;color:#999999">PMB 66 - Ministries,</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:9.5pt;color:#999999">Gamel Abdul Nasser Avenue, Ridge, Accra-Ghana </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:9.5pt;color:#999999">Whatsapp: +49 176 74829131</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:9.5pt;color:#999999">Mobile: +233 544312735</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:9.5pt;color:#999999"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0" style="margin-bottom:12.0pt">
<span style="color:black"><a href="mailto:albert.essel-gaisey@kempinski.com" target="_blank"><span style="font-size:9.5pt;color:#1155CC">Email:khaled.koro@kempinski.com</span></a></span><span style="font-size:9.5pt;color:#999999"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="color:black"><a href="http://www.kempinski.com/" target="_blank"><span style="font-size:10.0pt;color:#999999">www.kempinski.com</span></a></span><span style="font-size:10.0pt;color:#999999"> · Hoteliers since 1897</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:10.0pt;color:#999999">A member of Global Hotel. </span><span style="color:black"><a href="http://www.gha.com/" target="_blank"><span style="font-size:10.0pt;color:#999999">www.gha.com</span></a><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="color:black"><a href="https://www.facebook.com/KempinskiAccra" target="_blank"><span style="font-size:9.5pt;font-family:"Times New Roman",serif;color:#1155CC;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="32" height="37" id="m_6268508660161774207m_7672684885862962350x_m_3003324795026210808x__x005f_x0000_i1041" src="cid:image015.jpg@01D45AEB.F9934660" alt="Image removed by sender. https://kempinski-dev.s3.amazonaws.com/1660/emailsignature_icons_black_lefticon_facebook.jpg"></span></a><a href="https://www.instagram.com/kempinskiaccra" target="_blank"><span style="font-size:9.5pt;font-family:"Times New Roman",serif;color:#1155CC;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="35" height="37" id="m_6268508660161774207m_7672684885862962350x_m_3003324795026210808x__x005f_x0000_i1040" src="cid:image016.jpg@01D45AEB.F9934660" alt="Image removed by sender. https://kempinski-dev.s3.amazonaws.com/1659/emailsignature_icons_black_instagram.jpg"></span></a><a href="https://twitter.com/KempinskiACC" target="_blank"><span style="font-size:9.5pt;font-family:"Times New Roman",serif;color:#1155CC;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="37" height="37" id="m_6268508660161774207m_7672684885862962350x_m_3003324795026210808x__x005f_x0000_i1039" src="cid:image017.jpg@01D45AEB.F9934660" alt="Image removed by sender. https://kempinski-dev.s3.amazonaws.com/1665/emailsignature_icons_black_twitter.jpg"></span></a><a href="https://www.tripadvisor.com/Hotel_Review-g293797-d4375055-Reviews-Kempinski_Hotel_Gold_Coast_City-Accra_Greater_Accra.html" target="_blank"><span style="font-size:9.5pt;font-family:"Times New Roman",serif;color:#1155CC;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="43" height="38" id="m_6268508660161774207m_7672684885862962350x_m_3003324795026210808x__x005f_x0000_i1038" src="cid:image018.jpg@01D45AEB.F9934660" alt="Image removed by sender. https://kempinski-dev.s3.amazonaws.com/1664/emailsignature_icons_black_tripadvisor.jpg"></span></a><a href="https://www.google.com.gh/maps/place/Kempinski+Hotel+Gold+Coast+City+Accra/@5.554389,-0.19786,15z/data=!4m5!3m4!1s0x0:0x6a18f3f939117f97!8m2!3d5.554389!4d-0.19786" target="_blank"><span style="font-size:9.5pt;font-family:"Times New Roman",serif;color:#1155CC;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="26" height="38" id="m_6268508660161774207m_7672684885862962350x_m_3003324795026210808x__x005f_x0000_i1037" src="cid:image019.jpg@01D45AEB.F9934660" alt="Image removed by sender. https://kempinski-dev.s3.amazonaws.com/1673/emailsignature_icons_wg8_placemark.jpg"></span></a><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:9.5pt;color:#1155CC;border:solid windowtext 1.0pt;padding:0cm"><img border="0" width="468" height="120" id="m_6268508660161774207m_7672684885862962350x_m_3003324795026210808x__x005f_x0000_i1036" src="cid:image020.jpg@01D45AEB.F9934660" alt="Image removed by sender. Travelling in Style"></span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
</div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<b><span style="font-size:12.0pt;color:black">From:</span></b><span style="font-size:12.0pt;color:black"> Stanley Popiir Kumbol [mailto:</span><span style="color:black"><a href="mailto:stanley.kumbol@airteltigo.com.gh" target="_blank"><span style="font-size:12.0pt">stanley.kumbol@airteltigo.com.gh</span></a></span><span style="font-size:12.0pt;color:black">]
<br>
<b>Sent:</b> Thursday, September 6, 2018 12:15 PM<br>
<b>To:</b> Kofi Osei Amankwah <</span><span style="color:black"><a href="mailto:Kofi.Amankwah@airteltigo.com.gh" target="_blank"><span style="font-size:12.0pt">Kofi.Amankwah@airteltigo.com.gh</span></a></span><span style="font-size:12.0pt;color:black">>; Talitha
Mensa-Bonsu <</span><span style="color:black"><a href="mailto:Talitha.Mensa-Bonsu@airteltigo.com.gh" target="_blank"><span style="font-size:12.0pt">Talitha.Mensa-Bonsu@airteltigo.com.gh</span></a></span><span style="font-size:12.0pt;color:black">>; Khaled
Koro <</span><span style="color:black"><a href="mailto:khaled.koro@kempinski.com" target="_blank"><span style="font-size:12.0pt">khaled.koro@kempinski.com</span></a></span><span style="font-size:12.0pt;color:black">><br>
<b>Cc:</b> Enterprise Technology <</span><span style="color:black"><a href="mailto:enterprise.technology@airteltigo.com.gh" target="_blank"><span style="font-size:12.0pt">enterprise.technology@airteltigo.com.gh</span></a></span><span style="font-size:12.0pt;color:black">><br>
<b>Subject:</b> RE: Configuration</span><span style="color:black"><o:p></o:p></span></p>
</div>
</div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black">Hello Talitha,</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black">Review the feedback from the customer and let’s work together with the customer (Khaled) to fix the issue.</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black">+++Khaled</span><span style="color:black"><o:p></o:p></span></p>
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<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<b><span style="font-size:12.0pt;font-family:"Bookman Old Style",serif;color:black">Kind Regards….</span></b><span style="font-size:9.0pt;color:#17365D">
<b>Error! Filename not specified.</b></span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:9.0pt;color:#17365D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:9.0pt;color:#17365D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Stanley Popiir Kumbol | Enterprise Director - Technology | Airtel Ghana Limited (trading as AirtelTigo)</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Ghana M: (+233) 266000270 | Ghana O: (+233307000000) Ext 6270|
</span></b><span style="color:black"><a href="http://www.airteltigo.com.gh%7C" target="_blank"><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif">http://www.airteltigo.com.gh|</span></b></a></span><b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:#E23136"> </span></b><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<b><span style="font-size:8.0pt;font-family:"Bookman Old Style",serif;color:black">Millicom Place, Barnes Road, PMB-TUC, Accra, Ghana</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<b><span style="font-size:12.0pt;color:#1F497D">Error! Filename not specified.</span></b><span style="color:black"><o:p></o:p></span></p>
</div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<b><span style="font-size:12.0pt;color:black">From:</span></b><span style="font-size:12.0pt;color:black"> Kofi Osei Amankwah
<br>
<b>Sent:</b> Thursday, September 06, 2018 11:24 AM<br>
<b>To:</b> Talitha Mensa-Bonsu <</span><span style="color:black"><a href="mailto:Talitha.Mensa-Bonsu@airteltigo.com.gh" target="_blank"><span style="font-size:12.0pt">Talitha.Mensa-Bonsu@airteltigo.com.gh</span></a></span><span style="font-size:12.0pt;color:black">><br>
<b>Cc:</b> Enterprise Technology <</span><span style="color:black"><a href="mailto:enterprise.technology@airteltigo.com.gh" target="_blank"><span style="font-size:12.0pt">enterprise.technology@airteltigo.com.gh</span></a></span><span style="font-size:12.0pt;color:black">><br>
<b>Subject:</b> Fwd: Configuration</span><span style="color:black"><o:p></o:p></span></p>
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<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<div id="m_6268508660161774207m_7672684885862962350x_m_3003324795026210808x_compose-container">
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<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black">Please find attached file</span><span style="color:black"><o:p></o:p></span></p>
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<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black">Regards,</span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black">Kofi Osei Amankwah | Operations Manager |AirtelTigo Business| Airtel Ghana Limited (trading as AirtelTigo)</span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black">Ghana M: (+233) 560000211 | Ghana O: (+233307000000) |
</span><span style="color:black"><a href="http://www.airteltigo.com.gh%7C" target="_blank"><span style="font-size:12.0pt">http://www.airteltigo.com.gh|</span></a></span><span style="font-size:12.0pt;color:black">
</span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black">Millicom Place, Barnes Road, PMB-TUC, Accra, Ghana</span><span style="color:black"><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;color:black">
<hr size="2" width="98%" align="center">
</span></div>
<div id="m_6268508660161774207m_7672684885862962350x_m_3003324795026210808x_divRplyFwdMsg">
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<b><span style="font-size:12.0pt;color:black">From:</span></b><span style="font-size:12.0pt;color:black"> Khaled Koro <</span><span style="color:black"><a href="mailto:khaled.koro@kempinski.com" target="_blank"><span style="font-size:12.0pt">khaled.koro@kempinski.com</span></a></span><span style="font-size:12.0pt;color:black">><br>
<b>Sent:</b> Thursday, September 6, 2018 11:08:17 AM<br>
<b>To:</b> Kwame Kusi-Nkrumah<br>
<b>Cc:</b> Enterprise Technology<br>
<b>Subject:</b> Re: Configuration </span><span style="color:black"><o:p></o:p></span></p>
<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black">Dear Kwame, </span><span style="color:black"><o:p></o:p></span></p>
<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black">Kindly find attached the requested ping and tracert.</span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black">Kindest Regards, </span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black">KK</span><span style="color:black"><o:p></o:p></span></p>
</div>
</div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black">On Thu, Sep 6, 2018, 10:28 Kwame Kusi-Nkrumah <</span><span style="color:black"><a href="mailto:Kwame.Kusi-Nkrumah@airteltigo.com.gh" target="_blank"><span style="font-size:12.0pt">Kwame.Kusi-Nkrumah@airteltigo.com.gh</span></a></span><span style="font-size:12.0pt;color:black">>
wrote:</span><span style="color:black"><o:p></o:p></span></p>
</div>
<blockquote style="border:none;border-right:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 0cm;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
<div>
<div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black">Hello Khaled,</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black">Kindly do a ping test and a traceroute to the IP below and feedback with the results.</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black">41.215.162.125</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black">Best regards…………………..<b>Error! Filename not specified.</b></span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span lang="EN-GB" style="font-size:12.0pt;font-family:"Freestyle Script";color:#003300"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<b><span lang="EN-GB" style="font-size:10.0pt;color:#003300">Kwame Nkrumah| Service Delivery Manager, Enterprise Technology| Airtel Tigo Ghana
</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<b><span lang="EN-GB" style="font-size:10.0pt;color:#003300">Mobile: (+233) 560000225
</span></b><b><span lang="EN-GB" style="font-size:10.0pt;color:#E10015"> </span></b><b><span lang="EN-GB" style="font-size:10.0pt;color:#003300">|</span></b><b><span lang="EN-GB" style="font-size:10.0pt;color:#E23136"> </span></b><b><span lang="EN-GB" style="font-size:10.0pt;color:#003300">Office:
(+233) 307000000)</span></b><b><span lang="EN-GB" style="font-size:10.0pt;color:#E10015"> </span></b><b><span lang="EN-GB" style="font-size:10.0pt;color:#003300">|Email:</span></b><b><span lang="EN-GB" style="font-size:10.0pt;color:#E10015"> </span></b><span style="color:black"><a href="mailto:Kwame.kusi-nkrumah@airteltigo.com.gh" target="_blank"><b><span lang="EN-GB" style="font-size:10.0pt">Kwame.kusi-nkrumah@airteltigo.com.gh</span></b></a></span><b><span style="font-size:10.0pt;color:#1F497D">
</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<b><span lang="EN-GB" style="font-size:10.0pt;color:#003300">First Floor, Millicom Place, Barnes Road.PMB-TUC, Accra</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<b><span style="font-size:12.0pt;color:#1F497D">Error! Filename not specified.</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<b><span style="font-size:12.0pt;color:black">From:</span></b><span style="font-size:12.0pt;color:black"> Khaled Koro <</span><span style="color:black"><a href="mailto:khaled.koro@kempinski.com" target="_blank"><span style="font-size:12.0pt">khaled.koro@kempinski.com</span></a></span><span style="font-size:12.0pt;color:black">>
<br>
<b>Sent:</b> Monday, September 3, 2018 1:35 PM<br>
<b>To:</b> Kwame Kusi-Nkrumah <</span><span style="color:black"><a href="mailto:Kwame.Kusi-Nkrumah@airteltigo.com.gh" target="_blank"><span style="font-size:12.0pt">Kwame.Kusi-Nkrumah@airteltigo.com.gh</span></a></span><span style="font-size:12.0pt;color:black">><br>
<b>Cc:</b> Enterprise Technology <</span><span style="color:black"><a href="mailto:enterprise.technology@airteltigo.com.gh" target="_blank"><span style="font-size:12.0pt">enterprise.technology@airteltigo.com.gh</span></a></span><span style="font-size:12.0pt;color:black">><br>
<b>Subject:</b> RE: Configuration</span><span style="color:black"><o:p></o:p></span></p>
</div>
</div>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D">Dear Team,</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D">Kindly note that we are still facing the same issue with the exchange server, so please update us on the requested configuration.</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D">Waiting your response!</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D">Kindest Regards,</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D">KK</span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<span style="font-size:12.0pt;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="m6268508660161774207m7672684885862962350xm3003324795026210808xmsonormal0">
<b><span style="font-size:9.5pt;color:#1F4E79">Khaled Koro</span></b><span style="color:black"><o:p></o:p></span></p>
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<span style="font-size:9.5pt;color:#999999">Information Technology Manager<br>
</span><span style="font-size:10.0pt;color:#999999"><br>
Kempinski Hotel Gold Coast City</span><span style="color:black"><o:p></o:p></span></p>
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<span style="font-size:9.5pt;color:#999999">PMB 66 - Ministries,</span><span style="color:black"><o:p></o:p></span></p>
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<span style="font-size:9.5pt;color:#999999">Gamel Abdul Nasser Avenue, Ridge, Accra-Ghana </span><span style="color:black"><o:p></o:p></span></p>
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<span style="font-size:9.5pt;color:#999999">Whatsapp: +49 176 74829131</span><span style="color:black"><o:p></o:p></span></p>
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<span style="font-size:9.5pt;color:#999999">Mobile: +233 544312735</span><span style="color:black"><o:p></o:p></span></p>
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<span style="font-size:9.5pt;color:#999999"> </span><span style="color:black"><o:p></o:p></span></p>
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<span style="color:black"><a href="mailto:albert.essel-gaisey@kempinski.com" target="_blank"><span style="font-size:9.5pt;color:#1155CC">Email:khaled.koro@kempinski.com</span></a></span><span style="font-size:9.5pt;color:#999999"> </span><span style="color:black"><o:p></o:p></span></p>
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<span style="color:black"><a href="http://www.kempinski.com/" target="_blank"><span style="font-size:10.0pt;color:#999999">www.kempinski.com</span></a></span><span style="font-size:10.0pt;color:#999999"> · Hoteliers since 1897</span><span style="color:black"><o:p></o:p></span></p>
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<span style="font-size:10.0pt;color:#999999">A member of Global Hotel. </span><span style="color:black"><a href="http://www.gha.com/" target="_blank"><span style="font-size:10.0pt;color:#999999">www.gha.com</span></a><o:p></o:p></span></p>
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<span style="color:black"><a href="https://www.facebook.com/KempinskiAccra" target="_blank"><span style="font-size:9.5pt;color:#1155CC;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="32" height="37" id="m_6268508660161774207m_7672684885862962350x_m_3003324795026210808x_m_-5463204830276961452_x005f_x0000_i1025" src="cid:image015.jpg@01D45AEB.F9934660" alt="Image removed by sender. https://kempinski-dev.s3.amazonaws.com/1660/emailsignature_icons_black_lefticon_facebook.jpg"></span></a><a href="https://www.instagram.com/kempinskiaccra" target="_blank"><span style="font-size:9.5pt;color:#1155CC;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="35" height="37" id="m_6268508660161774207m_7672684885862962350x_m_3003324795026210808x_m_-5463204830276961452_x005f_x0000_i1026" src="cid:image016.jpg@01D45AEB.F9934660" alt="Image removed by sender. https://kempinski-dev.s3.amazonaws.com/1659/emailsignature_icons_black_instagram.jpg"></span></a><a href="https://twitter.com/KempinskiACC" target="_blank"><span style="font-size:9.5pt;color:#1155CC;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="37" height="37" id="m_6268508660161774207m_7672684885862962350x_m_3003324795026210808x_m_-5463204830276961452_x005f_x0000_i1027" src="cid:image017.jpg@01D45AEB.F9934660" alt="Image removed by sender. https://kempinski-dev.s3.amazonaws.com/1665/emailsignature_icons_black_twitter.jpg"></span></a><a href="https://www.tripadvisor.com/Hotel_Review-g293797-d4375055-Reviews-Kempinski_Hotel_Gold_Coast_City-Accra_Greater_Accra.html" target="_blank"><span style="font-size:9.5pt;color:#1155CC;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="43" height="38" id="m_6268508660161774207m_7672684885862962350x_m_3003324795026210808x_m_-5463204830276961452_x005f_x0000_i1028" src="cid:image018.jpg@01D45AEB.F9934660" alt="Image removed by sender. https://kempinski-dev.s3.amazonaws.com/1664/emailsignature_icons_black_tripadvisor.jpg"></span></a><a href="https://www.google.com.gh/maps/place/Kempinski+Hotel+Gold+Coast+City+Accra/@5.554389,-0.19786,15z/data=!4m5!3m4!1s0x0:0x6a18f3f939117f97!8m2!3d5.554389!4d-0.19786" target="_blank"><span style="font-size:9.5pt;color:#1155CC;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="26" height="38" id="m_6268508660161774207m_7672684885862962350x_m_3003324795026210808x_m_-5463204830276961452_x005f_x0000_i1029" src="cid:image019.jpg@01D45AEB.F9934660" alt="Image removed by sender. https://kempinski-dev.s3.amazonaws.com/1673/emailsignature_icons_wg8_placemark.jpg"></span></a><o:p></o:p></span></p>
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<span style="color:black"><a href="https://www.kempinski.com/en/hotels/meetings-and-events/inspiring-offer-by-kempinski/?utm_source=flyer&utm_medium=referral&utm_content=mice+campaign&utm_campaign=KISA&source=S123299976" target="_blank"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="468" height="120" id="m_6268508660161774207m_7672684885862962350x_m_3003324795026210808x_m_-5463204830276961452_x005f_x0000_i1030" src="cid:image020.jpg@01D45AEB.F9934660" alt="Image removed by sender. Inspiring Events - Crafted by Kempinski"></span></a><o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
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<b><span style="font-size:12.0pt;color:black">From:</span></b><span style="font-size:12.0pt;color:black"> Khaled Koro [mailto:</span><span style="color:black"><a href="mailto:khaled.koro@kempinski.com" target="_blank"><span style="font-size:12.0pt">khaled.koro@kempinski.com</span></a></span><span style="font-size:12.0pt;color:black">]
<br>
<b>Sent:</b> Tuesday, August 28, 2018 3:00 PM<br>
<b>To:</b> Kwame Kusi-Nkrumah <</span><span style="color:black"><a href="mailto:Kwame.kusi-nkrumah@airteltigo.com.gh" target="_blank"><span style="font-size:12.0pt">Kwame.kusi-nkrumah@airteltigo.com.gh</span></a></span><span style="font-size:12.0pt;color:black">><br>
<b>Cc:</b> Enterprise Technology <</span><span style="color:black"><a href="mailto:enterprise.technology@airteltigo.com.gh" target="_blank"><span style="font-size:12.0pt">enterprise.technology@airteltigo.com.gh</span></a></span><span style="font-size:12.0pt;color:black">><br>
<b>Subject:</b> Configuration</span><span style="color:black"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:black">Dear Kwame,</span><span style="color:black"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:black">Following our call earlier today, We need to configure the following:</span><span style="color:black"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black"> Add reverse lookup entries as per the below</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><a href="http://access.accragalleria.com/" target="_blank"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#4285F4">access.accragalleria.com</span></a></span><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black"> -
196.175.249.193</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><a href="http://mail.accragalleria.com/" target="_blank"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#4285F4">mail.accragalleria.com</span></a></span><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black"> -
196.175.249.194</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black"> </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black">This will allow mail to be accepted by servers which request reverse lookup verification.</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black">Kindest Regards, </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black">KK</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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