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--></style></head><body lang=ES link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>Hi Felix,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>After my public complain in the list I got a confirmation. I’m sure somebody from AfriNIC talked to the hotel … so for me the issue is sorted out.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>However, I must say that this is not a very nice response from any hotel. I travel a lot since 2001 I never got a similar situation where you book a hotel in their own web page, pay for it (up-front payment), get the payment confirmation, but not the room booking confirmation. Wait for a few days, and nothing happens, try to contact them by email and other means (including phone numbers blocked by skype!), and no answer. Contact the company issuing the credit card payment and also no answer.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>May be the service is excellent in the hotel, but they should change the way they manage the reservations. At the end is something that most of the time is automated, no need for a “personal” email!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>And by the way, the reservation and the web page support English, but the confirmation that I got after 10 days is only in French. I can read it, but is not nice for many other participants that may not be able to use French, especially if you have an English version of the web page.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>I’ve not doubt on the quality of the hotels, but as said, they should do something about the reservation system. There are many scams in Internet and they should not act in such way that anyone reserving a room can thing something is wrong!<o:p></o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-size:10.5pt;color:black'><br>Regards,<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US style='font-size:10.5pt;color:black;mso-fareast-language:EN-US'>Jordi<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US style='font-size:10.5pt;color:black;mso-fareast-language:EN-US'><o:p> </o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:35.4pt'><b><span style='font-size:12.0pt;color:black'>De: </span></b><span style='font-size:12.0pt;color:black'>Felix Otiato <felix.otiato@afrinic.net><br><b>Fecha: </b>miércoles, 10 de octubre de 2018, 17:59<br><b>Para: </b><community-discuss@afrinic.net><br><b>CC: </b>Alan Barrett <alan.barrett@afrinic.net>, <jordi.palet@consulintel.es><br><b>Asunto: </b>[Community-Discuss] warning/question about hotel reservation for the next AfriNIC 29 meeting is it fake ? <o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-left:35.4pt'><o:p> </o:p></p></div><p class=MsoNormal style='margin-left:35.4pt'>Dear Jordi,<o:p></o:p></p><div><p class=MsoNormal style='margin-left:35.4pt'><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-left:35.4pt'>I trust you are keeping well. We note your email on the AFRINIC community mailing list on the AFRINIC-29 reservation you made at Diar Lemdina in Hammamet. We are following this up with the hotel representatives and we will get back to you shortly with your reservation details.<o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:35.4pt'><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-left:35.4pt'>However, we wish to assure you that the Medina Hotel Group is one of the largest hotel group in Tunisia operating one 5-star hotel and two 4-star hotels in Hammamet which we have visited, stayed in, certified and recommended after a one week reconnaissance study of Hammamet business hotels. For more information about the group please visit <a href="http://www.medina.com.tn">http://www.medina.com.tn</a>. <o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:35.4pt'><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-left:35.4pt'>Should you have any subsequent issues regarding AFRINIC-29 Public Policy Meeting please do not hesitate to contact the meeting organising team at <a href="mailto:comms@afrinic.net">comms@afrinic.net</a> or contact me personally. This way we will promptly address your issue and direct it to the right authorities to address it.<o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:35.4pt'><br><span style='font-size:9.0pt;font-family:Helvetica;color:black'>Kind Regards,<br><br>Felix Otiato,<br>Head of Communications & PR,<br>AFRINIC Ltd.<br>t: +230 403 5100 | f: +230 466 6758 | tt: @afrinic | w: <a href="http://www.afrinic.net">www.afrinic.net</a><br><a href="http://facebook.com/afrinic">facebook.com/afrinic</a> | <a href="http://flickr.com/afrinic">flickr.com/afrinic</a> | <a href="http://youtube.com/afrinicmedia">youtube.com/afrinicmedia</a></span> <o:p></o:p></p></div><p class=MsoNormal style='margin-left:35.4pt'><br><br><o:p></o:p></p></div><br>**********************************************<br>
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