<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
</head>
<body dir="auto">
<div>Mike</div>
<div id="AppleMailSignature"><br>
</div>
<div id="AppleMailSignature">What you are suggesting is a result of what happens in an organization when trust is erroded. </div>
<div id="AppleMailSignature"><br>
</div>
<div id="AppleMailSignature">As much as I think this might work I do not beleive it's what we want. I would like the return of the spirit within Afrinic was born. An error where we trusted each other and the board had enough humility to come to the community
and say we have a problem and this is how we think we can solve it. </div>
<div id="AppleMailSignature"><br>
</div>
<div id="AppleMailSignature">This was before the era of NDA's. Where we even ask our founding members who gave so much to ensure we have an AfriNic are forced to sign NDA's. </div>
<div id="AppleMailSignature"><br>
</div>
<div id="AppleMailSignature">I beleive our community is and should be beyond that. This is a community built on passion and voluntary contribution. The board is our conduit to our company and staff. </div>
<div id="AppleMailSignature"><br>
</div>
<div id="AppleMailSignature">I still believe if the board chooses it has the capacity and ability to respond queries in time. The CEO is an employee of the organization and they are some responses he should be sheilded from if the chair and vice took their
leadership role seriously. We also have 8 competent board members and that team can work in a synchronized way. </div>
<div id="AppleMailSignature"><br>
</div>
<div id="AppleMailSignature">Let's avoid the draconian methods which kill not only our trust in each other but also our cultural norms. </div>
<div id="AppleMailSignature"><br>
</div>
<div id="AppleMailSignature">Afrinic is and will always be bigger than anyone of us. It belongs to the community of which the members are a subset. </div>
<div id="AppleMailSignature"><br>
</div>
<div id="AppleMailSignature">I urge chair and board as a whole to take up the mantle of returning to the principles that created the Organization we call AfriNIC recognizing that it serves the entire region and appreciating the diversity that this brings. </div>
<div id="AppleMailSignature"><br>
</div>
<div id="AppleMailSignature">Let's do the simple basic things we know we must do and the complicated parts will always find a resolution. </div>
<div id="AppleMailSignature"><br>
</div>
<div id="AppleMailSignature">Regards. </div>
<div id="AppleMailSignature"><br>
Sent from my iPhone</div>
<div><br>
On 26 Jun 2017, at 13:34, Mike Silber <<a href="mailto:silber.mike@gmail.com">silber.mike@gmail.com</a>> wrote:<br>
<br>
</div>
<blockquote type="cite">
<div>
<div class="">Colleagues</div>
<div class=""><br class="">
</div>
<div class="">I agree with the views expressed and I suspect (subject to correction) that it is being considered from a leadership perspective.</div>
<div class=""><br class="">
</div>
<div class="">At the same time it is very difficult to anyone to try and tease / extrapolate / imagine queries requiring responses from this list. Many questions asked here are rhetorical, others are hypothetical and others (with respect) do not even make sense.
There is also a level of vitriol and assignment of blame that is not helpful.</div>
<div class=""><br class="">
</div>
<div class="">I would like to propose a formal process to do with community queries. I would like to propose the creation of a form or similar guide to actually direct queries raised to ensure that board and CEO actually know what is being asked, why and can
provide a full response.</div>
<div class=""><br class="">
</div>
<div class="">This is not to “protect” the board and CEO, because the next step is to put in an SLA. Once we have a formal request submitted we can start measuring. We can also track outstanding issues. I would expect an SLA regarding acknowledgement of receipt,
an SLA for triage (an answer if the request is simple, a refusal if appropriate or notification to the requestor regarding where the request has been assigned and when a response can be expected) and and SLA for a response.</div>
<div class=""><br class="">
</div>
<div class="">Regards</div>
<div class=""><br class="">
</div>
<div class="">Mike </div>
<br class="">
<div>
<blockquote type="cite" class="">
<div class="">On 24 Jun 2017, at 11:29, Badru Ntege <<a href="mailto:badru.ntege@nftconsult.com" class="">badru.ntege@nftconsult.com</a>> wrote:</div>
<br class="Apple-interchange-newline">
<div class="">
<div dir="auto" class="">
<div class="">Chevalier</div>
<div class=""><br class="">
</div>
<div class="">I like the way you have responded to this. If only someone was listening or reading from the other side </div>
<div class=""><br class="">
</div>
<div class="">Role of chair and CEO are more than title. They are roles with unique responsibilities. </div>
<div class=""><br class="">
</div>
<div class="">Regards </div>
<div class=""><br class="">
</div>
<div class=""><br class="">
Sent from my iPhone</div>
<div class=""><br class="">
On 24 Jun 2017, at 07:12, Chevalier du Borg <<a href="mailto:virtual.borg@gmail.com" class="">virtual.borg@gmail.com</a>> wrote:<br class="">
<br class="">
</div>
<blockquote type="cite" class="">
<div class="">
<div dir="ltr" class="">
<div class="gmail_extra"><br class="">
<div class="gmail_quote">2017-06-16 19:25 GMT+04:00 Sunday Folayan <span dir="ltr" class="">
<<a href="mailto:sfolayan@gmail.com" target="_blank" class="">sfolayan@gmail.com</a>></span>:<br class="">
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="auto" class=""><br class="">
</div>
<div dir="auto" class="">1. Should Board and staff respond to all issues, and are they obliged to do so?</div>
</blockquote>
<div class=""><br class="">
</div>
<div class=""><br class="">
</div>
<div class="">if issue concern resources (which AFRINIC hold and manage on behalf of this community). yes we expect reponse, even if is to point to correct link</div>
<div class=""><br class="">
</div>
<div class=""><br class="">
</div>
<div class=""> </div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="auto" class=""><br class="">
</div>
<div dir="auto" class="">2. Should Chair or CEO acknowledge all questions and routes to an appropriate person?</div>
</blockquote>
<div class=""><br class="">
</div>
<div class=""><br class="">
</div>
<div class="">if CEO and chair have not at this time understand what each should respond to, we have a problem.</div>
<div class="">we expect answers about operational thing to come from CEO first. of course if CEO is not respond, the community can ask board chair intervention<br class="">
</div>
<div class="">
<div class="">if you have to cordinate with CEO behind to get and answer, do it. what is NOT good is long period of silence to legitime question.</div>
</div>
<div class=""><br class="">
</div>
<div class=""><br class="">
</div>
<div class=""> </div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="auto" class=""><br class="">
</div>
<div dir="auto" class="">3. Chair or CEO acknowledges all posts and provides an estimated response time?.</div>
</blockquote>
<div class=""><br class="">
</div>
<div class=""><br class="">
</div>
<div class="">will doing that help us community? or break us? is this common sense thing to do? with reasonable timeline?</div>
<div class="">let not forget that this community has see many thing asked, ignored and buried. </div>
<div class=""> </div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="auto" class=""><br class="">
</div>
<div dir="auto" class="">4. Should members explicitly address chair or CEO in discussions instead of "can someone respond?"</div>
</blockquote>
<div class=""><br class="">
</div>
<div class=""><br class="">
</div>
<div class="">See answer to no. 2 question</div>
<div class=""><br class="">
</div>
<div class=""> </div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="auto" class=""><br class="">
</div>
<div dir="auto" class="">5. Should members directly write Afrinic instead of posting urgent questions on the mailing lists?</div>
</blockquote>
<div class=""><br class="">
</div>
<div class=""><br class="">
</div>
<div class="">on thing that concern them directly - yes</div>
<div class="">on thing that concern whole community - no</div>
<div class=""><br class="">
</div>
<div class=""> <br class="">
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="auto" class=""><br class="">
</div>
<div dir="auto" class="">6. Should Afrinic policy liaison monitors the lists and brings noteworthy or urgent issues to the attention of the CEO as the case may be?</div>
</blockquote>
<div class=""><br class="">
</div>
<div class=""><br class="">
</div>
<div class="">do we have to tell people how to do their job here?</div>
<div class="">in any case this is community discuss, not RPD</div>
<div class="">the big question: is an engage community something the company and board want? how does that happen and where?</div>
<div class=""> </div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="auto" class=""><br class="">
</div>
<div dir="auto" class="">7. Should the chair always respond to all operational issues or extract answers from the CEO and relay?</div>
</blockquote>
<div class=""><br class="">
</div>
<div class="">See answer to no. 2 question</div>
<div class=""> </div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="auto" class=""><br class="">
</div>
<div dir="auto" class="">8. Are you addressing Chair, Board, Staff or all?</div>
</blockquote>
<div class=""><br class="">
</div>
<div class=""><br class="">
</div>
<div class=""> </div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="auto" class=""><br class="">
</div>
<div dir="auto" class="">It is important that I get you right. What do you suggest?</div>
</blockquote>
</div>
<br class="">
<br class="">
this is how an active community look like. we cannot have conversation with ourself so please give us respect of answer when we have questions. they must not be immediat, but at least engage.<br clear="all" class="">
<div class=""><br class="">
</div>
-- <br class="">
<div class="gmail_signature">Borg le Chevalier<br class="">
___________________________________<br class="">
"Common sense is what tells us the world is flat" </div>
</div>
</div>
</div>
</blockquote>
</div>
_______________________________________________<br class="">
Community-Discuss mailing list<br class="">
<a href="mailto:Community-Discuss@afrinic.net" class="">Community-Discuss@afrinic.net</a><br class="">
<a href="https://lists.afrinic.net/mailman/listinfo/community-discuss">https://lists.afrinic.net/mailman/listinfo/community-discuss</a><br class="">
</div>
</blockquote>
</div>
<br class="">
</div>
</blockquote>
<blockquote type="cite">
<div><span>_______________________________________________</span><br>
<span>Community-Discuss mailing list</span><br>
<span><a href="mailto:Community-Discuss@afrinic.net">Community-Discuss@afrinic.net</a></span><br>
<span><a href="https://lists.afrinic.net/mailman/listinfo/community-discuss">https://lists.afrinic.net/mailman/listinfo/community-discuss</a></span><br>
</div>
</blockquote>
</body>
</html>