<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;" class="">Dear Colleagues,</span></div><br class=""><div style="line-height: 1.7999999999999998; text-align: justify; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;" class="">For a while now, our Member Services team has been collecting questions from our resource members on our services support. We have narrowed these down to Seven Frequently Asked Questions (FAQs) and provided responses to these queries giving tips on how to resolve your resource related queries efficiently.</span></div><br class=""><div style="line-height: 1.38; text-align: justify; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;" class="">We explore these FAQs and give tips on how you can get a quick resolution.</span></div><ol style="margin-top:0;margin-bottom:0;padding-inline-start:48px;" class=""><li dir="ltr" style="list-style-type: decimal; font-size: 11pt; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;" aria-level="1" class=""><p dir="ltr" style="line-height:1.38;text-align: justify;margin-top:12pt;margin-bottom:0pt;" role="presentation" class=""><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;" class="">How to become an AFRINIC Member?</span></p></li><li dir="ltr" style="list-style-type: decimal; font-size: 11pt; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;" aria-level="1" class=""><div style="line-height: 1.38; text-align: justify; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;" class="">What are my login details for the MyAFRINIC portal?</span></div></li><li dir="ltr" style="list-style-type: decimal; font-size: 11pt; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;" aria-level="1" class=""><div style="line-height: 1.38; text-align: justify; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;" class="">Why am I getting authorization errors when creating objects on the AFRINIC WHOIS database?</span></div></li><li dir="ltr" style="list-style-type: decimal; font-size: 11pt; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;" aria-level="1" class=""><div style="line-height: 1.38; text-align: justify; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;" class="">What is a Route object, and how to create it?</span></div></li><li dir="ltr" style="list-style-type: decimal; font-size: 11pt; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;" aria-level="1" class=""><div style="line-height: 1.38; text-align: justify; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;" class="">How to create and add RPKI ROAs?</span></div></li><li dir="ltr" style="list-style-type: decimal; font-size: 11pt; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;" aria-level="1" class=""><div style="line-height: 1.38; text-align: justify; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;" class="">Why does this website show incorrect location details of my IP resources?</span></div></li><li dir="ltr" style="list-style-type: decimal; font-size: 11pt; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;" aria-level="1" class=""><p dir="ltr" style="line-height:1.38;text-align: justify;margin-top:0pt;margin-bottom:12pt;" role="presentation" class=""><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;" class="">Does AFRINIC accept part payment of membership fees?</span></p></li></ol><br class=""><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;" class="">Read an article about the frequently asked questions on AFRINIC Services Support at: </span><a href="https://www.afrinic.net/20221011-ms-faq" style="text-decoration:none;" class=""><span style="font-size: 11pt; font-family: Arial; color: rgb(17, 85, 204); font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: underline; text-decoration-skip: none; vertical-align: baseline; white-space: pre-wrap;" class="">https://www.afrinic.net/20221011-ms-faq</span></a><span style="font-size: 11pt; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;" class=""> </span></div><br class=""><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;" class="">We wish you a pleasant read.</span></div><br class=""><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;" class="">Kind Regards,</span></div><br class=""><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;" class="">AFRINIC Member Services Team</span></div><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><a href="http://www.afrinic.net" style="text-decoration:none;" class=""><span style="font-size: 11pt; font-family: Arial; color: rgb(17, 85, 204); font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: underline; text-decoration-skip: none; vertical-align: baseline; white-space: pre-wrap;" class="">www.afrinic.net</span></a></div></body></html>