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From: communications@icann.org<BR>To: alfamamadou@hotmail.com<BR>Date: Mon, 26 Nov 2012 19:26:21 -0500<BR>Subject: ICANN News Alert -- Consultation on the IANA Customer Service Complaint Resolution Process<BR><BR>
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<DIV style="WIDTH: 738px; MARGIN-LEFT: auto; MARGIN-RIGHT: auto"><A href="http://www.icann.org/" target=_blank><IMG style="BORDER-BOTTOM: 0px; BORDER-LEFT: 0px; WIDTH: 94px; FLOAT: left; HEIGHT: 94px; BORDER-TOP: 0px; MARGIN-RIGHT: 10px; BORDER-RIGHT: 0px" alt=ICANN src="http://www.icann.org/images/gradlogo_bow.jpg"></A>
<H2>News Alert</H2>
<P style="FONT-FAMILY: arial; FONT-SIZE: small"><A href="http://www.icann.org/en/news/announcements/announcement-27nov12-en.htm" target=_blank>http://www.icann.org/en/news/announcements/announcement-27nov12-en.htm</A></P>
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<H2 style="MARGIN-BOTTOM: 0px; CLEAR: left">Consultation on the IANA Customer Service Complaint Resolution Process</H2>
27 November 2012<BR>
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<TD class=ecxlight><STRONG>Forum Announcement:</STRONG></TD>
<TD>Comment Period Opens on</TD>
<TD class=ecxlight><STRONG>Date:</STRONG></TD>
<TD>27 November 2012</TD></TR>
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<TD class=ecxlight><STRONG>Categories/Tags:</STRONG></TD>
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<UL>
<LI>Top-Level Domains</LI>
<LI>Internet Protocol Addressing</LI>
<LI>Transparency/Accountability</LI></UL></TD></TR>
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<TD class=ecxlight><STRONG>Purpose (Brief):</STRONG></TD>
<TD colSpan=3>A consultation on establishing and implementing a Customer Service Complaint Resolution Process for the 2012 IANA functions contract</TD></TR>
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<TD class=ecxlight><STRONG>Public Comment Box Link:</STRONG></TD>
<TD colSpan=3><A href="http://www.icann.org/en/news/public-comment/iana-complaint-resolution-27nov12-en.htm" target=_blank>http://www.icann.org/en/news/public-comment/iana-complaint-resolution-27nov12-en.htm</A></TD></TR></TBODY></TABLE></DIV></DIV><BR><BR>
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