[AfrICANN-discuss] [Community-Discuss] Fwd: FIRE Africa Awards 2019

[Matogoro Jabera]

Thank your understanding.

Wishing you a successful AIS 2019 meeting.


Regards,
Matogoro

On Mon, 10 Jun 2019, 12:17 Arthur Carindal, <arthur at afrinic.net> wrote:

> Dear Matogoro
>
> We thank you for your feedback and recommendations which will be assessed
> internally to improve our customers' satisfaction.
>
> Kind Regards
>
> _______________________________________________________________
>
> Arthur Carindal N.
>
> Head of Stakeholder Engagement , AFRINIC Ltd.
>
> t:  +230 403 5100 | f: +230 466 6758 | tt: @afrinic | w: www.afrinic.net
>
> facebook.com/afrinic | flickr.com/afrinic | youtube.com/afrinicmedia
> _______________________________________________________________
>
> On 10 Jun 2019, at 13:07, Matogoro Jabera <jaberamatogoro at gmail.com>
> wrote:
>
> Dear Arthur,
>
> Things need to be improved in your side. You should also understand
> diversities among African Countries which may lead each member to
> experience a unique challenge. Even after your testing results I was not
> able to submit the same and it was further communicated to your good office.
>
> Immediate attention couls have helped to solve the challenge reported. To
> the best of my understanding, web application administrator may experience
> a quiet different experience from web application end-users. Your testing
> is not a proof that everythings is working fine. There are a number of
> ogher issues may affect the same, platform, speed of connection, etc all of
> these requires extensive testing to achieve that confindence level.
>
>
> PLEASE IMPROVE YOUR TECHNICAL OPERATION AND CUSTOMER SUPPORT
>
>
> Regards,
> Matogoro
>
> On Mon, 10 Jun 2019, 11:56 Arthur Carindal, <arthur at afrinic.net> wrote:
>
>> Dear Matogoro
>>
>> We are really sorry for reading that you were not able to submit your
>> project proposal for the FIRE Africa Awards 2019.
>>
>> When you reported your issue about submitting your application to our
>> online platform on Thursday, May 23rd, 2019 we promptly ran a test as we
>> always do before opening a call for proposal submissions and the test was
>> successful.
>>
>> The outcome of this test was communicated to you also on Thursday, May
>> 23rd  so you could investigate any probable technical problem at your own
>> end.
>>
>> Furthermore, during the duration of the call for proposals (26th April to
>> 31st May 2019), we received a total of  239 applications submitted before
>> and after the time you made your complaint.   We also did not get any
>> complaints similar to yours other than standard enquires about FIRE Award &
>> Grants.
>>
>> We understand your frustration for not having been able to participate in
>> the FIRE Awards 2019, and we sincerely apologise. We hope you will not be
>> discouraged by this experience and you will continue to express unwavering
>> interest in our FIRE Africa initiative.
>>
>>
>> Kind Regards
>> _______________________________________________________________
>>
>> Arthur Carindal N.
>>
>> Head of Stakeholder Engagement , AFRINIC Ltd.
>>
>> t:  +230 403 5100 | f: +230 466 6758 | tt: @afrinic | w: www.afrinic.net
>>
>> facebook.com/afrinic | flickr.com/afrinic | youtube.com/afrinicmedia
>> _______________________________________________________________
>>
>> On 7 Jun 2019, at 20:31, Matogoro Jabera <jaberamatogoro at gmail.com>
>> wrote:
>>
>> Dear Colleagues,
>>
>> Recently, AfrINIC announced for FIRE Awards for the outstanding project.
>> I tried more than five times to submit my project but was not successful.
>>
>> I tried to contact AFRINIC but received the support which did not
>> answered my question. AFRINIC claimed that the upload link was fine while
>> to my side did not worked. Finally I gave up and life goes on.
>>
>> I think something need to be fixed at AFRINIC. Just sharing out my
>> frustrations.
>>
>>
>> Regards,
>> Matogoro
>>
>> ---------- Forwarded message ---------
>> From: Olatunde Awobuluyi <olatunde.awobuluyi at afrinic.net>
>> Date: Mon, 20 May 2019, 19:09
>> Subject: FIRE Africa Awards 2019
>> To: <jaberamatogoro at gmail.com>
>> Cc: <fireafrica at afrinic.net>
>>
>>
>> Dear Jabhera
>>
>> Thank you for reaching out to us.
>>
>> Please, be aware that there is a  difference between FIRE Africa Awards
>> and FIRE Africa Grants.
>>
>> FIRE Awards are awards given to ICT related projects that are already
>> completed or almost completed.
>>
>> FIRE Grants are funds given to ICT related projects that are in their
>> infancy stage or need financial input to expand the project.
>>
>> Unfortunately, there will be no calls for FIRE Africa grant proposals in
>> 2019.
>>
>> However, there is an ongoing call for FIRE Africa Awards in 2019. You can
>> submit a proposal for a FIRE Africa Award using this link (
>> https://fireafrica.org/awards).
>>
>> The "*submit your awards nomination*"  link will be on the top right
>> pane of this webpage (Please view the attached image).
>>
>> With many thanks,
>>
>> The FIRE Africa team
>> --
>>
>> Olatunde Awobuluyi
>> Funds for Internet Research and Education (FIRE) Program Manager, AFRINIC Ltd.
>> t: +230 403 51 00 | f: +230 466 6758 | tt: @afrinic | w: www.afrinic.netfacebook.com/afrinic | flickr.com/afrinic | youtube.com/afrinicmedia
>>
>> _______________________
>>
>>
>>
>>
>> *Join us for the AFRINIC 30 Meeting in  Uganda | 9 - 21 June 2019*
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> <FIRE-AFRICA-AWARDS-LINK.png>
>> _______________________________________________
>> Community-Discuss mailing list
>> Community-Discuss at afrinic.net
>> https://lists.afrinic.net/mailman/listinfo/community-discuss
>>
>>
>>
>
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